BBB Accredited Business Profile

New England Spas

New England Spas

(800) 258-5300

New England Spas

39 years in business
35 Worcester Street
Natick, MA 01760-2213
Fax Numbers
  • (508) 655-8224
Additional Phone Numbers
  • (508) 655-8266
Additional Email Addresses
BBB File Opened: 08/29/2003
Business Started: 01/01/1978
Business Incorporated: 09/10/2010 in MA
Type of Entity
Business Management
  • Mr. Norm Coburn, President
Business Category
  • Spas & Hot Tubs - Dealers
  • NAICS: Sporting and Recreational Goods and Supplies Merchant Wholesalers
  • Spas & Hot Tubs - Service & Repair
  • Sauna Equipment & Supplies

Products & Services
Spas, Hot tubs, Traditional Sauna, Infra Red Sauna, outdoor hot tub, finnish sauna
Service Area
We service the following area(s): Massachusetts
Number of Employees: 
Methods of Payment
  • Cash
  • Check
  • Debit Card
Refund & Exchange Policy: 
The business states unopened chemicals may be returned within 30 days with sales slip for merchandise credit. Special orders may not be returned.
BBB accredited business



New England Spas offers a variety of products and supplies (including Hot Spring and Sundance Spas and Jacuzzi Brand Spas). Services include free water testing, design site surveys, and wet testing in our showrooms.  We also carry a full line of traditional Finnish Sauna and Infra Red Technology Saunas.

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BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.

Business Profile

M: 10:00 AM-6:00 PM
T: 10:00 AM-6:00 PM
W: 10:00 AM-6:00 PM
Th: 10:00 AM-6:00 PM
F: 10:00 AM-6:00 PM
S: 10:00 AM-5:00 PM
Su: 11:00 AM-4:00 PM

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BBB reports on known significant government actions involving the business's marketplace conduct.
BBB reports on a company that is out of business for one year from the date the company closes its doors or ceases to do business.
BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.
BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.
BBB reports when mail sent to the business was returned by the Postal Service.

New England Spas

New England Spas


Customer Review Rating:

This business has no complaints filed

Composite Score: