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      Country
          Country

          Find a Location

          The Vermont Country Store, Inc. has 3 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Country
            Please enter a valid location.
            • The Vermont Country Store, Inc.

              5650 Main St Manchester Center, VT 05255-9711

              BBB Accredited Business
            • The Vermont Country Store, Inc.

              657 Main St Weston, VT 05161

              BBB Accredited Business
            • The Vermont Country Store, Inc.

              1292 Rockingham Rd Bellows Falls, VT 05101-3317

              BBB Accredited Business

            Business ProfileforThe Vermont Country Store, Inc.

            Catalog Shopping
            Multi Location Business
            BBB accredited business

            At-a-glance

            Customer Reviews

            1.07/5stars

            Average of 14 Customer Reviews

            Customer Complaints

            23 complaints closed in last 3 years

            13 complaints closed in last 12 months

            BBB Rating & Accreditation

            Accredited Since: 8/31/2005

            Years in Business: 78

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Overview

            The Vermont Country Store, Inc. is a traditional country store that also serves customers via catalog, online, and mail order. The company offers household products, clothing, sleep wear, toys, books, and hobby items. They also carry specialty items such as cheeses.

            Business Details

            This is a multi-location business.

            Find a Location

            The Vermont Country Store, Inc. has 3 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Country
              Please enter a valid location.
              • The Vermont Country Store, Inc.

                5650 Main St Manchester Center, VT 05255-9711

                BBB Accredited Business
              • The Vermont Country Store, Inc.

                657 Main St Weston, VT 05161

                BBB Accredited Business
              • The Vermont Country Store, Inc.

                1292 Rockingham Rd Bellows Falls, VT 05101-3317

                BBB Accredited Business
              BBB File Opened:
              12/10/2004
              Years in Business:
              78
              Business Started:
              1/1/1946
              Business Incorporated:
              1/9/1961
              Accredited Since:
              8/31/2005
              Type of Entity:
              Corporation
              Number of Employees:
              292
              Hours of Operation

              Primary

              M:
              8:30 AM - 7:00 PM
              T:
              8:30 AM - 7:00 PM
              W:
              8:30 AM - 7:00 PM
              Th:
              8:30 AM - 7:00 PM
              F:
              8:30 AM - 7:00 PM
              Sa:
              8:30 AM - 7:00 PM
              Su:
              8:30 AM - 7:00 PM
              Business Management
              • Ms. Allison Fowler, Customer Service Supervisor
              Contact Information

              Principal

              • Ms. Allison Fowler, Customer Service Supervisor

              Customer Contact

              • Ms. Allison Fowler, Customer Service Supervisor
              Additional Contact Information

              Fax Numbers

              • (802) 362-0285
                Primary Fax
              • (802) 362-8250
                Other Fax

              Phone Numbers

              Customer Complaints

              23 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              03/12/2024

              Complaint Type:
              Delivery Issues
              Status:
              Resolved
              Placed an order with the store on February 8,2024. Called on February 28,2024 to find out when I would get my order. No response from customer service. Called the ********************** on March 8, 2024 said they would get back to me with a delivery. Then I called on March 12, ************************************************************ I then called the Better Business Bureau to file a complaint. I want Vermont Country store to credit my charge card account.i do not want to have this order anymore with them.
              Read More

              Customer Reviews

              14 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Robert D

              2 stars

              03/22/2024

              I recently ordered an item of clothing from the Vermont Country Store. The clothing in question is a cargo coat which I ordered from this company and purchased on or about 1 February 2024. The Vermont Country Store supposedly used the ********************* to send me the cargo coat. It was supposed to have arrived within about a week or so, but it never arrived. I finally called the Vermont Country Store a week ago. The employees of this company could not account for the whereabouts of the cargo coat. I reordered the cargo coat last week, but it still has not arrived. At this rate, I have no idea when or if the cargo coat will ever arrive. This is the first time that I have ever purchased a product from this particular company. I have absolutely no idea whether or not I will ever receive the cargo coat in question via a *** delivery from the Vermont Country Store. This company should bolster it's quality control protocols. Perhaps I should have bought a cargo coat from Amazon. I would rather not use a Chinese-owned company like Amazon to buy products. However, if the Vermont Country Store is going to be this inefficient, then I will never again purchase anything from this company which thus far has had a dubious quality control record in its dealings with me. When I finally received the cargo coat, the zipper malfunctioned. I had to try numerous times to zip up the cargo coat. It is a great coat, but it is difficult to use. I would once again reiterate that the Vermont Company has problems with its logistics and in mailing out its products via the U.S. Postal Serrvice,

              Local BBB

              Better Business Bureau in Eastern MA, ME, RI & VT

              BBB Reports On

              BBB reports on known marketplace practices.

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