This Business Is Not BBB Accredited

Grapevinehill

Grapevinehill

(978) 338-5552

Grapevinehill

14 years in business
100 Cummings Center Ste 421F
Beverly, MA 01915-6111
Additional Email Addresses
  • mray@grapevinehill.com
  • sales@grapevinehill.com
  • markray@grapevinehill.com
BBB File Opened: 07/27/2004
Business Started: 09/01/2002
Business Incorporated: 04/22/2003 in MA
Type of Entity
Corporation
Business Management
  • Mr. Mark Ray, Vice President of Operations
  • Mr. Jonathan Kuhlmann, Managing Partner
  • Mr. Michael Ray, Managing Partner
Business Category
  • Mail Order & Catalog Shopping
  • NAICS: Mail-Order Houses

Alternate Business Names
  • Grapevinehill.com
  • Grapevinehill Shoes
  • Grapevinehill Footwear
Number of Employees: 
10
Refund & Exchange Policy: 
The Business states if you have any concerns or issues with your product, please feel free to contact us prior to returning your item(s). We welcome and encourage exchanges and will make every effort to help you find the right product. You have 30 days from time of purchase to return any item back to us for a refund or an exchange. All returns must be sent with a completed "Product Return & Exchange Form". Failure to include this completed form may delay or prevent us from properly processing your Return or Exchange request. Refunds that include shipping related charges are granted only on transactions where product is inspected by Grapevinehill, and is deemed defective or in error - return shipping refunds in these cases are limited to the standard ground rate for your items. PLEASE NOTE: We guarantee that we will send you the item that we describe, but we cannot guarantee exact fit. While we have a 99.99% accuracy rate, we acknowledge that mistakes can happen. If in fact there is an error with your order, we will rectify the situation as quickly as possible.

A+

Overview

Grapevinehill.com sells high end brand name footwear, hand and shoulder bags, and sunglasses.

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BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.

Licensing information is provided in the BBB Business Profiles to inform the public about industries that may require professional licensing, bonding, or registration. Better Business Bureau encourages you to check with the appropriate agency to be certain any requirements are currently being met.
BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to substantiate their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.
BBB reports on known significant government actions involving the business's marketplace conduct.
BBB reports on a company that is out of business for three years from the date the company closes its doors or ceases to do business.
BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.
BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.
BBB reports when mail sent to the business was returned by the Postal Service.

Grapevinehill

This Business Is Not BBB Accredited

Grapevinehill

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