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Business ProfileforWayfair, LLC
Current Alerts For This Business
Wayfair stores in Natick, MA and Florence, KY are temporarily closed.
At-a-glance
Customer Complaints
5,264 complaints closed in last 3 years
1,940 complaints closed in last 12 months
Customer Reviews are not used in the calculation of BBB Rating
Related Categories
Overview
Business Details
This is a multi-location business.
- Headquarters
- 4 Copley Pl Fl 7, Boston, MA 02116-6504
- BBB File Opened:
- 3/10/2003
- Years in Business:
- 22
- Business Started:
- 1/1/2002
- Business Incorporated:
- 3/14/2008
- Accredited Since:
- 3/10/2003
- Type of Entity:
- Limited Liability Company (LLC)
- Number of Employees:
- 10000
- Alternate Business Name
- Joss & Main
- All Modern
- Dwell Studio
- Hours of Operation
Primary
- M:
- 8:00 AM - 12:00 AM
- T:
- 8:00 AM - 12:00 AM
- W:
- 8:00 AM - 12:00 AM
- Th:
- 8:00 AM - 12:00 AM
- F:
- 8:00 AM - 12:00 AM
- Sa:
- 9:00 AM - 6:00 PM
- Su:
- 9:00 AM - 6:00 PM
- Business Management
- Ms. Karen Macomber, Board Member
- Ms. Sandra-Lee Thompson, Assistant Manager
- Mr. Niraj Shah, CEO
- Mr. Evan Friedler, Senior Counsel - Products & Retail
- Contact Information
Principal
- Ms. Karen Macomber, Board Member
- Mr. Niraj Shah, CEO
- Mr. Evan Friedler, Senior Counsel - Products & Retail
Customer Contact
- Ms. Sandra-Lee Thompson, Assistant Manager
- Mr. Niraj Shah, CEO
- Mr. Evan Friedler, Senior Counsel - Products & Retail
- Additional Contact Information
Fax Numbers
- (617) 532-6800Primary Fax
Phone Numbers
- (877) 877-9293Other Phone
- (888) 561-1934Other Phone
Email Addresses
- Complaint
- Inquiry
Website Addresses
- (617) 532-6800
Customer Complaints
5,264 Customer Complaints
Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews
File a ComplaintMost Recent Customer Complaint
04/10/2024
- Complaint Type:
- Product Issues
- Status:
- Resolved
Customer Reviews
2,170 Customer Reviews
What do you think? Share your review.
Most Recent Customer Review
Andrei H
04/15/2024
Wayfair, LLC Response
04/17/2024
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