Customer ReviewsforCremation Solutions, LLC

They lie and cheat you out of money. They send inferior product. Wont allow refund. Very rude and disrespectful to ppl grieving.

During a very hard time this company stepped up in such a big way for me. Their dedication to providing me with exactly what I wanted was so impressive and very much appreciated. Their personable and attentive customer service was excellent and helpful. They were able to give me an honest time frame and I even recieved my piece sooner than we expected. Now my grandma will be as close to my heart as she was when I was a child and would spend the most amazing ******* of my life with her. Thank you cremation solutions for providing me with everything I needed in such a hard time.

I would not ever use this company. They mislead you but not informing you the merchandise does not necessarily come from their company. I ordered two pieces of jewelry, paid extra for a two-day delivery, only to find out each piece came from a different company, thus, the extra money I spent was all for nothing. When I first ordered, I received no confirmation, but they didn't hesitate to get their money. Communication is terrible. Very sad to have this type of service for any business, but especially when someone is looking for something related to a death. Cremation Solutions only adds to your grieving. Do not use Cremation Solutions!****

Ordered and payed for a monument, have not received any updates, like others we have called several times only to get an answering service . This place has to be a scam as we have paid over $3500. and are so far only getting no response. Stay away from this so called company. I cannot give an honest star rating because we have no monument nor our money. The BBB says you have to leave one.

I cannot stress this enough ** NOT, ** NOT do any type of business with this company! I purchased a monument urn on April 28th to complete my mother's memory garden. Two and half months have passed by and **** *****/ Owner of ********************** was unable to provide me any information as to if I would be receiving my purchase. **** does business with third party companies whom he blames for any delays. **** NEVER takes responsibility! Communication, regardless by phone or email, with **** is absurd! **** will delay any type of communication with you up to a month before any response is made. The main number is just an answering service and the companies social media profiles are just blogs (for good reason due to the bad reviews the company would surely receive). The grieving process is difficult enough and having to deal with a company like this is added headache and heartache. Let me save you time, when disputing your refund ** NOT go through the company go through your credit card issuer for results.FOR *** ******* **** LOVED ONES, **** CLEAR from **********************! There is literally no SOLUTION!"

I am doubtful this is even a "business." I have attempted to call several times about my order of an urn. They took my money, but it has not shipped yet. Every time I call I either get a voice mail or an "answering service." Every time. I just tried the phone number listed here which is different than the number on their website and on the emaile receipt. Voice mail again. As though they have no office or office hours. How disgusting that they scam money from bereaved people.