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          Auto Europe, LLC has 1 locations, listed below.

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            Business ProfileAuto Europe, LLC

            Auto Renting and Leasing
            BBB accredited business

            Contact Information

            43 Northport Dr

            Portland, ME 04103-3637

            Get Directions
            Visit Website
            Email this Business
            (800) 223-5555

            Business hours

            Open 24 Hours
            Business Hours
            Open 24 Hours
            Open 24 Hours
            Open 24 Hours
            Open 24 Hours
            Open 24 Hours
            Open 24 Hours
            Open 24 Hours

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            Customer Reviews

            2/5

            Average of 8 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            17 complaints closed in last 3 years

            9 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 4/2/1993

            Years in Business: 70

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Overview

            Auto Europe, LLC provides car rentals, airline flights, hotel accommodations, and escorted tours in Europe and throughout the world.

            Business Details

            Location of This Business
            43 Northport Dr, Portland, ME 04103-3637
            Email this Business
            BBB File Opened:
            4/2/1993
            Years in Business:
            70
            Business Started:
            1/1/1954
            Business Incorporated:
            11/12/2003
            Accredited Since:
            4/2/1993
            Type of Entity:
            Limited Liability Company (LLC)
            Number of Employees:
            200
            Alternate Business Name
            • Excellent Hotels
            • Fly International
            • Destination Europe
            Related Businesses
            Hours of Operation

            Primary

            M:
            Open 24 Hours
            T:
            Open 24 Hours
            W:
            Open 24 Hours
            Th:
            Open 24 Hours
            F:
            Open 24 Hours
            Sa:
            Open 24 Hours
            Su:
            Open 24 Hours
            Business Management
            • Emmett Butler, Customer Service Manager
            • Tony Davis, CEO
            • Kyle Inman, Operations Manager
            Contact Information

            Principal

            • Tony Davis, CEO

            Customer Contact

            • Emmett Butler, Customer Service Manager
            Additional Contact Information

            Fax Numbers

            • (207) 842-2222
              Primary Fax

            Phone Numbers

            Email Addresses

            Read More Business Details and See Alerts

            Industry Tip

            BBB Tip: Renting a car

            Customer Complaints

            17 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            08/21/2023

            Complaint Type:
            Service or Repair Issues
            Status:
            Answered
            Car rental in *********, *****. AutoEurope failed to provide car requested; gave us an electric car which we purposely had NOT requested. Could not find a way to refuel car... lost 2 days of vacation trying and the Hertz (car rental) personnel could not help us. ***** personnel admitted they did not have knowledge about electric car needs and did not have any way to help us. They also admitted that the electric cars had been a BIG problem for them. Shell FOB provided but could not find Shell station with electric. Hertz personnel could not help.We were left on our own, in a foreign country, and with a foreign language, to try and resolve. All plans we had were lost, wasting time trying to charge the car. Unfortunately, we rented through AutoEurope and they are now responsible. Horrible mistake by AutoEurope to use Hertz in *********. Refund of $524.93. $91.50 charge already disputed on credit card. We have written and sent all paperwork to AutoEurope.
            Read More
            Read 16 More Complaints

            Customer Reviews

            8 Customer Reviews

            What do you think? Share your review.

            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Thomas D

            02/07/2024

            **************** with ****** to book the rental was excellent. He did several searches to find the best locations for pick up and drop off, as well as the best car and rate for us. Hopefully, our experience on site with the rental will be just as good.
            Read 7 More Customer Reviews

            Local BBB

            Better Business Bureau in Eastern MA, ME, RI & VT

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

            See What BBB Reports On

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