Beware of "Spoofing" Calls

BBB serving South Central Louisiana is alerting residents to be aware of several “Spoofing” scams operating in and around the Baton Rouge area. A spoofing attack occurs when a scammer masquerades as another person or legitimate business by falsifying caller ID data, thereby gaining an advantage in tricking residents out of private information such as bank account numbers or Social Security numbers.
June 18, 2014

Several consumers have recently reported receiving credit card or other types of scam calls into their home or cell phones where the number was spoofed to either appear local, or in several cases, the actual number of the person being called.

Thursday and Friday, BBB received several reports of spoofing from concerned residents reporting that they actually received scam calls on their home phones from their own number.

The scam callers usually offer to help lower credit card debt but sometimes claim to be the IRS demanding payment for delinquent taxes.

BBB offers the following tips to protect yourself from this scam:

  • Start with Trust®. Check with the BBB before giving personal information such as Social Security or banking information if you do not know who called.
  • Be wary of requests to "verify" information or give banking information, especially if the caller claims affiliation with a government agency. The IRS usually contacts consumers by letter on official letterhead before calling them.
  • If you believe the call to actually be from a government agency or business, confirm the call by calling them from a number from their official website, not the phone number from your caller ID.
  • If you receive a call you believe to be a scam, do not press any numbers or speak to anyone, even if a robo-call option is to remove your number from the call list. Hang up immediately to avoid receiving numerous future calls.
  • If you feel you are a victim, report it to your bank immediately, file a police report and regularly check and monitor all accounts for any fraudulent activity. You can obtain one free credit report per year at

Anyone wishing to stop annoying calls can register their cell and home numbers with the Do Not Call Registry, operated by the FTC. The service is available online at or call (888) 382-1222. The Do Not Call Registry, unfortunately, will only remove your phone number from the lists of legitimate, legal businesses, not scammers operating outside of the law.


For more than 100 years, Better Business Bureau has been helping people find businesses, brands and charities they can trust. In 2015, people turned to BBB more than 172 million times for BBB Business Reviews on more than 5.3 million businesses and Charity Reports on 11,000 charities, all available for free at The Council of Better Business Bureaus is the umbrella organization for the local, independent BBBs in the United States, Canada and Mexico, as well as home to its national programs on dispute resolution, advertising review, and industry self-regulation. BBB of South Central Louisiana, Inc. has been serving the local community since 1950 and services the parishes of Ascension, Assumption, East Baton Rouge, East Feliciana, Iberville, Livingston, Pointe Coupee, St. Helena, St. James, Tangipahoa, West Baton Rouge & West Feliciana.