Business ProfileforJake's Plumbing, Inc.

We hired Jake's Plumbing to come fix busted pipes from overgrown roots in our front flower bed. While Jake's initially fixed that issue, within a week we began having sewage backup from under our toilets. JP told us we would need to have a portion of our driveway taken out and a pipe replaced, that supposedly ran under the driveway, and tied back into our city line. We paid for the work that we believed was completed. We then began having sewage back up through our kitchen sink and guest bath tub. Plumbers from JP came out and after speaking to us extremely disrespectfully and like we were complete idiots performed a CO2 blast to clear the lines. They also lied to their boss at one point claiming we would not allow them in the house to do the work. We continued to have issues when it rained and the city replaced a line at the street. While they were running cameras to find what they needed to do we were advised we should consider contacting an attorney because not only was there no line placed in the area where JP removed our concrete there was also poorly laid pipe from their original work. We had all of this confirmed with a 2nd plumber, who is admits to being the most expensive plumbing company in the area. This plumber also said that for all the work we had done we should have paid about $5k had we hired them. We had paid Jake's Plumbing just over 9k from the initial diagnostic visit, the original work, and the second job that included the removal of concrete, the placement of a pipe that they did not place, and the replacement of the concrete. When we confronted **** of JP he had a a variety of excuses and was also terribly unprofessional, cursing at us throughout the phone call, being sarcastic toward us for being educated in areas other than plumbing, and telling my wife she was reacting emotionally rather than logically.