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Find a Location

Oyo Hotel has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    • Oyo Hotel

      9999 Gwenadelle Drive Baton Rouge, LA 70816

    Business ProfileforOyo Hotel

    Motel

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 4 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    9999 Gwenadelle Drive, Baton Rouge, LA 70816
    BBB File Opened:
    3/21/2013
    Alternate Business Name
    • UNR Hospitality, LLC
    Contact Information

    Principal

    • Rajesh Patel, Owner

    Customer Contact

    • Rajesh Patel, Owner
    Additional Contact Information

    Phone Numbers

    Email Addresses

    Customer Complaints

    2 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    11/17/2021

    Complaint Type:
    Service or Repair Issues
    Status:
    Unanswered
    I reserved a hotel at OYO Hotel Baton Rouge Mid Town for 11/12/2021-11/14/2021. I reserved through Travelocity. The hotel room had feces in the toilet and on the floor, no pillows, no blankets, black mold growing on the walls and roaches. The front desk receptionist would not give me a refund, she instructed me to contact Travelocity, which I did and made a claim. Travelocity denied my claim because the OYO Hotel told them that I did stay there when in fact, I DID NOT!!! I had to stay at a different hotel. I have reached out to OYO Hotel but all phone calls are answered at a call center in India. NO ONE CAN HELP!! No one is available at the actual location on the hotel. The people at the call center in India just argue with me, always put me on hold and then hang up.

    Customer Reviews

    4 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Nate'Dion W

    1 star

    03/23/2023

    I stayed at this room from March 5th to March 10th and I would not recommend anyone stay here!! This is my fifth complaint and I will not stop until someone reaches out to me. As I enter the room when I receive my keys the bed looked at a little ruffle like someone had been laying on it so I pulled the supposed to be comforter back to find blood on my sheets soak through to the mattress!!! When I reported it to front desk he took the sheets and told me to go around back to laundry to retrieve my own sheets!! No he didn't say ma'am we apologize here's a refund or here's another room he pacifically told me to go around back and retrieve my own sheets!! No one came in to reclaim the room because obviously if there were blood on the sheets the room is not been cleaned thoroughly we are still dealing with covid-19 and other viruses and this is a very nasty disgusting hotel!!! My whole stay there no one never even came and checked to make sure I even had sheets!! I have contacted the BBB and I have also gotten a legal representative to reach out to this company that never returns any calls emails and so on!! I was only in town for a funeral so I had no other option but to stay put where I was at and it was horrible I literally started to sleep in my car that night but with all the riff Raff hanging out in front of the hotel that was not an option!!! Drug dealing and prostitution everywhere!!!!! If anyone is even thinking about staying at this location which is the mid city Oyo please don't think about your families because this hotel is a health risk!!!!

    Local BBB

    BBB of South Central Louisiana

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