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Find a Location

The NeuroMedical Center Clinic has 1 locations, listed below.

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    Business ProfileforThe NeuroMedical Center Clinic

    Clinic

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Products & Services

    This company is a medical clinic, specializing in neurosciences.

    Business Details

    Location of This Business
    10101 Park Rowe Avenue, Suite 200, Baton Rouge, LA 70810
    BBB File Opened:
    8/18/1999
    Years in Business:
    46
    Business Started:
    1/1/1978
    Business Started Locally:
    1/1/1978
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    BBB records show a license number of MD.203804 for this business, issued by Louisiana State Board of Medical Examiners. The expiration date of this license is 3/31/2025.

    These agencies may include:

    Louisiana State Board of Medical Examiners

    630 Camp Street

    New Orleans LA 70130

    (504) 568-6820

    http://www.lsbme.la.gov/

    Type of Entity:
    Corporation
    Number of Employees:
    238
    Business Management
    • Ben Boudreaux, CEO
    Contact Information

    Principal

    • Ben Boudreaux, CEO

    Customer Contact

    • Ben Boudreaux, CEO
    Additional Contact Information

    Fax Numbers

    • (225) 768-2185
      Primary Fax

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    02/01/2024

    Complaint Type:
    Billing Issues
    Status:
    Answered
    I went to have a neurological/psychological test ran at the Neuromedical Center. I met with Dr. ***** for my first visit paid cash zero balance then on November 28 I went in to have the test done which was a four hour test paid cash zero balance at that visit I had had surgery and was on medication and was in pain so they told me I could come back to finish the test and that I would not be charged again that I had already paid for my test to be done so I came back on the date that they told me to come back and finished my test I did not get charged anything. No one ever told me there was gonna be another charge when I came back from my next appointment to get the doctor to tell me what the test said is my understanding that I had paid everything I needed to pay for the test. on 1221 I went in to see Dr. ***** and she gave me the test results. No one asked for payment at the at the time I checked in no one said anything about me owing anything and then yesterday I got a bill in for $2948.$.14. I called this morning and spoke to a young lady in billing named Jenifer and she called me back and said I now owe $657.50 because they charging me for my visit on 12/21 $1315.00 and they gave me a discount of half off. I am disputing discharge because I feel like I should have been told exactly what this test was gonna cost me and I was never told they always got payment when I checked in and whenever I went for the reading of the test, no one asked for money, so I assumed it was already paid for in the previous payment for the test, I would like your help with this to be resolved in my favor where I would not pay them anymore money. I feel as though I do not owe anything because I would’ve never had this test. Had I known that it was gonna cost me right at $2000 to have it. I paid each time I went what they asked and I feel like this is really unfair that I get hit with this kind of bill. Thank you for helping me. I appreciate it. You can call me at ************
    Read More

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Michael B

    1 star

    04/13/2023

    I've been attempting to get an appointment scheduled with a pain management specialist here for over a month and have had a terrible experience with the nurses and schedulers. From outright rude treatment over the phone, getting hung up on while trying to ask for their fax number where records are to be sent, to being told I "better do my homework" when I didn't have the fax number for my former pain management specialist that is in the same city from whom they needed to request my medical records (I find it hard to believe they don't have that number on file already). They also refuse to receive any records via the "Share Everywhere" function offered by MyChart specifically for instances where offices like theirs don't use MyChart. Now I've also been told that I should go retrieve my records and deliver them all myself, even though I have trouble standing or walking for more than a few minutes at a time due to worsening chronic pain and progressing nerve damage from nerve root compression. They have thrown compassionate care out of the window.

    Local BBB

    BBB of South Central Louisiana

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