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          Ultimate Home Comfort Inc. has 1 locations, listed below.

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            Business ProfileUltimate Home Comfort Inc.

            Wood Stoves

            Contact Information

            160 Chain Lake Drive

            Halifax, NS B3S 1E9

            Visit Website
            (902) 832-2575

            Customer Reviews

            3/5

            Average of 2 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            1 complaints closed in last 3 years

            1 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            A+
            This business is not BBB Accredited
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            Businesses in this category

            Years in Business: 27

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

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            Business Details

            Location of This Business
            160 Chain Lake Drive, Halifax, NS B3S 1E9
            BBB File Opened:
            19/12/2008
            Years in Business:
            27
            Business Started:
            27/6/1996
            Business Incorporated:
            27/6/1996
            Type of Entity:
            Corporation
            Business Management
            • Mr. George Hill, General Manager
            Contact Information

            Principal

            • Mr. George Hill, General Manager

            Customer Contact

            • Mr. George Hill, General Manager
            Read More Business Details and See Alerts

            Customer Complaints

            1 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            31/01/2024

            Complaint Type:
            Service or Repair Issues
            Status:
            Resolved
            I BOUGHT A PELLET STOVE ON OCT 23 2023. HAD STOVE INSTALLED FOLLOW DIRECTIONS ACCORDING TO MANUAL BUT STOVE WOULDN'T START. CALLED THE COMPANY THEY TOLD ME THAT THEY WOULDN'T HAVE ANYONE TO MAKE SERVICE CALL UNTIL DEC 18 2003.I CONTACT A INDEPENDENT TECHIAN TO CHECK THE STOVE ON DEC 5 2023.DISCOVER THERE WAS A PART ON THE STOVE THAT NEEDED TO BE REPLACED. CONTACTED HOME COMFORT AND TOLD THE THE TECHIANS FINDING AND THAT THEY SHOULD BRING PART WHEN THEY DO SERVICE CALL ON DEC I8 2023. RECEIVED A CLL ON DEC STATING THAT PART HAD NOT COME SO THEY WOULD SET UP NEW A SERVICE CALL WHEN PART CAME IN COULDNT CONFIRM WHEN THAT WOULD BE. ON JAN 5 2024 CALLED WENDY MANAGER CLAIMS WRONG PART WAS ORDERED WOULD REORDER. CALLED ON JAN30 2024 STILL KNOW SATISFACTION
            Read More

            Customer Reviews

            2 Customer Reviews

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            Most Recent Customer Review

            helen D

            11/04/2024

            I am so happy with Ultimate Home Comfort. I have a rental apartment. The fireplace stopped working and I asked my propane supplier to take a look at it. They told me it was irreparable. Because of the configuration of the fireplace I couldn’t make an easy decision without it costing me a lot of money to remodel and buy a new fireplace. I explained the problem to Ultimate Home Comfort one day whilst reluctantly browsing for a fireplace and George the gentleman in the showroom that day said he was confident it could be fixed. And not to buy anything until their techs took a look at it. It took a little while to get the mechanics out to take a look at it because they are so busy. And the property is in Chester Basin. Yesterday they came out and cleaned a couple of pipes and it is working! This may seem like a small problem but it had haunted me for months. Thankyou Crystal for listening and getting the techs out as promptly as you could. So happy with this result.

            Ultimate Home Comfort Inc. Response

            12/04/2024

            Hi Helen, Thank you so much for taking the time to post this very kind review. I have a great team behind me and I am so happy that we were able to solve your problem. We are dedicated to serving customers needs and not just selling fireplaces. I will share this review with all my staff. Very much appreciated!

            Sincerely;

            George Hill

            Read 1 More Customer Review

            Local BBB

            Better Business Bureau Serving the Atlantic Provinces

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