Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Ultimate Bathroom Renovations has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforUltimate Bathroom Renovations

    Bathroom Remodel
    BBB accredited business

    At-a-glance

    Customer Reviews

    5/5stars

    Average of 16 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 16/5/2008

    Years in Business: 16

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Business Details

    Location of This Business
    20 Wright Ave Unit# 5, Dartmouth, NS B3B 1G6
    BBB File Opened:
    16/5/2008
    Years in Business:
    16
    Business Started:
    27/12/2007
    Business Incorporated:
    27/12/2007
    Accredited Since:
    16/5/2008
    Type of Entity:
    Limited Liability Company (LLC)
    Alternate Business Name
    • Ultimate Group Inc.
    Business Management
    • Mr. Gerald Kelly, Owner
    • Mr. Gerald Kelly
    Contact Information

    Principal

    • Mr. Gerald Kelly, Owner

    Customer Contact

    • Mr. Gerald Kelly, Owner
    • Mr. Gerald Kelly
    Additional Contact Information

    Email Addresses

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    24/11/2022

    Complaint Type:
    Billing Issues
    Status:
    Answered
    So…. 6 or 7 months ago, we had Ultimate Bath Renovations in to install a stand up shower. The shower is beautiful but they put scratches all over my vanity top. After trying to get them to fix their mistakes, for about 6 months, they refuse to fix it. They were in to replace the vanity but apparently there is too much glue on it to remove it. So in the process to try and remove it, they took more chunks out of the quarts and put a big scratch in my vanity!!! In a phone call just now I was told they will do nothing to compensate me!!! NOTHING!!! This is how Ultimate Bathroom Renovations treats #veterans in Nova Scotia!!!
    Read More

    Customer Reviews

    16 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Kevin T

    5 stars

    25/03/2024

    Could not be happier about our experience with Ultimate! Gerald and Allison were both very professional and pleasant to deal with getting our project planned out. Rick and Bhupinder, the installers, were as well. They went above and beyond to do a beautiful job, and left our home even cleaner than it was before! Very responsive and accommodating, fair pricing, and quality work. Would 100% recommend them to anyone!

    Ultimate Bathroom Renovations Response

    02/04/2024

    Thank you so much Kevin, we really enjoyed working with you.

    Local BBB

    Better Business Bureau Serving the Atlantic Provinces

    BBB Reports On

    BBB reports on known marketplace practices.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business.