BBB Issues Consumer Advisory for Magnolia Design Group, LLC

  
     
One great reason to always check bbb.org before you do business with any company.
October 10, 2017

The Better Business Bureau Serving Metro Atlanta, Athens & Northeast Georgia is warning consumers to use caution prior to doing business with Magnolia Design Group, LLC. The company is located at 8920 Eves Road, Unit 767039, Roswell, GA  30076. Their telephone numbers are 770-992-8300, 770-270-5690, 770-270-8108, 678-432-9272 and 770-231-3872.

Magnolia Design Group indicates they do the following services: Garage Doors & Openers, Contractors – General, Iron Work, Door & Gate Operating Devices, Fence Contractors, Gates, Garage Door Repair. 

The company’s website is http://www.mdgatl.com/ and shows an address of 2880 Holcomb Bridge Road, Alpharetta, GA 30022. Our records indicate we have received return mail for the Alpharetta address. Another website used by the firm, www.magnoliadesignatlanta.com is no longer active.

Mr. Rick McGaha is listed as the owner and Ms. Carol Ann Collins is listed as Office Manager. Contact information includes rickmcgaha@yahoo.com and mdgatl@yahoo.com.

Mr. McGaha is also listed as the owner for R & M Design Group, LLC. You may view this company’s BBB Business Review at https://www.bbb.org/atlanta/business-reviews/contractors-general/r-and-m-design-group-in-roswell-ga-27754695?language=1 

BBB began a file on this company in July of 2000. The company indicates they began business at that time.

Magnolia Design Group, LLC has an F rating with BBB due to their failure to address consumer complaints. We have received 1,416 inquiries in the past three years.

A review of this company’s file showed a pattern of complaints. Consumers allege they contract with Magnolia Design Group, LLC for renovations or updates on their homes. The company requests money for a deposit, which according to many consumers, is half the price of the total cost. Allegations from complainants include the company takes the money and does not come back to complete the work or the agreed upon work completed is inferior. Consumers contacted the firm requesting refunds of their deposits and have received little or no response from the firm.

BBB contacted the firm in an effort to resolve the complaints and eliminate the pattern of complaints. After receiving a call and email, there has been no further response from the firm as to date.

You may view BBB’s Business Review on this firm at https://www.bbb.org/atlanta/business-reviews/garage-doors-and-openers/magnolia-design-group-in-roswell-ga-13001605?language=1