BBB Issues Caution on David & Goliath Moving & Storage

  
     
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October 09, 2017

Better Business Bureau Serving Metro Atlanta, Athens & Northeast Georgia has issued a consumer warning regarding the business practices of David & Goliath Moving & Storage.

The company is located at 6447 Warren Drive, Norcross, GA 30093. Telephone number is 877-774-2130 and their website http://davidandgoliathmoving.com/index.html is not active at this time.

BBB began our file on this company November 2015. The business indicates they began business January 2015. Mr. David Razon is listed as General Manager. Mr. Jerry Whaley and Mr. Eli Hazut are listed as company contacts.

During our standard 36-month reporting period, we have had 2,259 inquiries on this firm and 52 customer complaints, several of which are still in pending status.

David & Goliath Moving & Storage currently has an F rating with BBB due to unanswered and unresolved complaints.

Our office detected a pattern of complaints regarding the business practices of David and Goliath Moving & Storage. The pattern detected involves delivery and customer service issues.

Specifically, complaints allege items are not delivered within the estimated date of delivery or time frame and lack of communication by the business in response to requests for information. Many consumers allege items are damaged or lost during the moving process.

Consumers also allege that they received less than the value of their items when they filed a claim for losses. 

BBB requested voluntary cooperation in addressing and eliminating the patterns of complaints. To date, BBB has received no response to address the pattern.

To file a complaint please visit https://www.bbb.org/consumer-complaints/file-a-complaint/get-started.

To view the company’s BBB Business Review please visit https://www.bbb.org/atlanta/business-reviews/movers/david-and-goliath-moving-and-storage-in-norcross-ga-27603272?language=1