Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.
      Country
          Country

          Find a Location

          Willard Wrecker Service has 2 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Country
            Please enter a valid location.
            • Willard Wrecker Service

              719 West Shadburn Ave Buford, GA 30518

              BBB Accredited Business
            • Willard Wrecker Service

              719 W Shadburn Ave Buford, GA 30518-2613

              BBB Accredited Business

            Business ProfileforWillard Wrecker Service

            Towing Company
            Multi Location Business
            BBB accredited business

            At-a-glance

            Customer Reviews

            1/5stars

            Average of 2 Customer Reviews

            Customer Complaints

            2 complaints closed in last 3 years

            1 complaints closed in last 12 months

            BBB Rating & Accreditation

            Accredited Since: 3/13/2015

            Years in Business: 20

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Overview

            Willard Wrecker Service provides towing and recovery services. 

            Products & Services

            Towing, Heavy Commercial Towing, Lock-Outs, Off-Road Recoveries

            Business Details

            This is a multi-location business.

            Find a Location

            Willard Wrecker Service has 2 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Country
              Please enter a valid location.
              • Willard Wrecker Service

                719 West Shadburn Ave Buford, GA 30518

                BBB Accredited Business
              • Willard Wrecker Service

                719 W Shadburn Ave Buford, GA 30518-2613

                BBB Accredited Business
              BBB File Opened:
              6/10/2005
              Years in Business:
              20
              Business Started:
              12/2/2003
              Business Incorporated:
              12/2/2003
              Accredited Since:
              3/13/2015
              Type of Entity:
              Corporation
              Hours of Operation

              Primary

              M:
              Open 24 Hours
              T:
              Open 24 Hours
              W:
              Open 24 Hours
              Th:
              Open 24 Hours
              F:
              Open 24 Hours
              Sa:
              Open 24 Hours
              Su:
              Open 24 Hours
              Business Management
              • Mr. Jimmy Willard, Owner
              Contact Information

              Principal

              • Mr. Jimmy Willard, Owner

              Customer Contact

              • Mr. Jimmy Willard, Owner
              Additional Contact Information

              Fax Numbers

              • (770) 945-9843
                Primary Fax

              Phone Numbers

              Email Addresses

              Customer Complaints

              2 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              09/13/2023

              Complaint Type:
              Delivery Issues
              Status:
              Answered
              Date of transaction 9/13/2023 Before I advise the tow truck driver where to deliver the car, cost of the job was confirmed with the driver. So I decided to take the car to the business location. Once I got to the business location to pick up my car, I was given a different price and held my car as a hostage, if I didnt pay. I tried to explain to the employee who worked at the front reception/cashier, refused to honor what I was informed by the driver. I am assuming this is one of the reason why they only accept cash. Not allowing customers to have an opportunity to dispute the charge for incorrect information. Company pricing is $125 for pick up and delivery. Company had to make 1 pit stop should be additional $62.50 based on their rates but instead they charged $300.Also they give paper receipt, which makes me believe, they are not reporting and filing taxes properly. Business this big should be paying their fair share of taxes.
              Read More

              Customer Reviews

              2 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Mercedes R.

              1 star

              06/21/2022

              Anybody can get the car out of Willards all you Gotta do is write up a fake **** of sale

              Local BBB

              BBB Atlanta & NE Georgia

              BBB Reports On

              BBB reports on known marketplace practices.

              BBB Business Profiles may not be reproduced for sales or promotional purposes.

              BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

              When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

              BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

              As a matter of policy, BBB does not endorse any product, service or business.