Business ProfileforGiovanni's Tile Design, Inc.

******** is the gold standard. They represent everything a service provider should be. Everyone was terrific, from the showroom to the demo, installation, and follow-up calls. I was especially blown away by the install guy. This is a family operation; you can tell they are building it to hand down to the next generation.We have been burned in the past and put this job off because of those negative experiences. We were nervous starting this job because it involved removing the heated tile floor from around our custom cabinets and surrounding marble surfaces.Much to our delight, they removed our old flooring without damaging anything else. They respected the other spaces in our home and treated our property as if it were theirs. A few months after the installation, the new heated floor stopped working due to a faulty controller (it happens). They wanted to come out that day and fix it. It was as if they were still trying to earn our business after they had already cashed our check. This is the way it should be.The tile work is flawless, and the heated floor is much more consistent than our old one. You can find someone cheaper, but you get what you pay for.******** completed our tile job a little over a year ago. We waited a year to ensure we had no problems before leaving a review.