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Find a Location

I-Blason, LLC has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforI-Blason, LLC

    Cell Phone Equipment
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 3 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 10/26/2018

    Years in Business: 12

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Products & Services

    Cell Phones, Cell Phone accsssories

    Business Details

    Location of This Business
    5770 Shiloh Rd Ste 100, Alpharetta, GA 30005-8428
    BBB File Opened:
    1/17/2013
    Years in Business:
    12
    Business Started:
    12/6/2011
    Accredited Since:
    10/26/2018
    Type of Entity:
    Limited Liability Company (LLC)
    Hours of Operation

    Primary

    M:
    9:00 AM - 4:00 PM
    T:
    9:00 AM - 4:00 PM
    W:
    9:00 AM - 4:00 PM
    Th:
    9:00 AM - 4:00 PM
    F:
    9:00 AM - 4:00 PM
    Sa:
    Closed
    Su:
    Closed
    Business Management
    • Ms. Tina Tang, Controller
    Contact Information

    Principal

    • Ms. Tina Tang, Controller

    Customer Contact

    • Ms. Tina Tang, Controller

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    07/28/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Resolved
    Purchase approximately end of May it arrived but had not opened until my new phone arrived .i purchased it threw Amazon i contact them and they told me to contact manufacturer the belt holster for the phone the clip that holds it to my belt .was not contested due to defect I emailed them and got a reply .that was very unprofessional...I don't want a good belt holster that's not broke due to manufacturers defect .for my ******* galaxy 23 ultra .next step I will take them to small claims court .it's not the money but the unprofessionalizm by them.thank *** sincerely *********************
    Read More

    Customer Reviews

    3 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    america N

    1 star

    03/27/2024

    Got a random a** email from this website. These people will sign you up to their newsletter without your consent!!! I've never used them but just because of that I never will. Weirdos. If they do that, God knows what other shady stuff they do behind the scenes. TAKE ME OFF YOUR STUPID MAILING LIST

    I-Blason, LLC Response

    04/01/2024

    Dear Valued Customer I am reaching out regarding the complaint you filed with the Better Business Bureau, under Review ID #******, about an unwanted subscription to our newsletter. On behalf of i-Blason, I want to extend our deepest apologies for any inconvenience or concern this situation has caused you. Ensuring our customers' satisfaction and respecting their data privacy are of utmost importance to us.Upon being notified of your complaint, we immediately initiated a thorough investigation to understand how such an issue might have occurred. This process involved a detailed review of our customer and email databases, as well as our email campaign procedures across our websites, i-Blason.com and SUPCASE.com, with a particular focus on our use of the third-party email campaign platform, Klaviyo.Our findings indicate that there are no records of your email being subscribed to our newsletter through our direct channels. This suggests that your email address was not added to our newsletter list by any action taken through our websites or via Klaviyo. We prioritize transparency, and I would like to assure you that we strictly follow consent-based practices. Our policy requires individuals to actively provide their email address and opt-in for email marketing. We do not engage in scraping emails or sending non-transactional emails to those who have not explicitly agreed to receive such communications.Given this situation, it appears that the subscription may not have originated from our systems. We are committed to adhering to all relevant privacy laws and regulations, ensuring that all subscriber data is treated with respect and that consent is duly obtained and recorded.We take your concerns very seriously and are here to work towards a satisfactory resolution. If there is any further information you can provide or if there are specific steps you would like us to take, please do not hesitate to let us know. Your feedback is invaluable to us as we strive to improve our processes and prevent similar issues in the future.Thank you for bringing this matter to our attention. We appreciate the opportunity to address your concerns directly and are eager to resolve this issue to your satisfaction.Sincerely,I-Blason Marketing Team

    Local BBB

    BBB Atlanta & NE Georgia

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