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            Business ProfileArtisan Pools, LLC

            Pool Contractors
            BBB accredited business

            Contact Information

            4062 Peachtree Rd NE # A-187

            Brookhaven, GA 30319-3021

            Visit Website
            Email this Business
            (404) 217-8796

            Business hours

            8:00 AM - 5:00 PM
            Business Hours
            8:00 AM - 5:00 PM
            8:00 AM - 5:00 PM
            8:00 AM - 5:00 PM
            8:00 AM - 5:00 PM
            8:00 AM - 5:00 PM
            Closed
            Closed

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            Customer Reviews

            This business has 0 reviews

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            Customer Complaints

            1 complaints closed in last 3 years

            0 complaints closed in last 12 months

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            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 1/20/2012

            Years in Business: 14

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Overview

            Artisan Pools, LLC is a builder of custom in-ground swimming pools, spa, water features and outdoor environments including patios, walls, outdoor kitchens, Cabanas, fireplaces, firepits, faux turf, landscape lighting and anything else you can imagine outside.

            Products & Services

            Artisan Pools, LLC offers the following services:

            Pool Contractors
            Hot Tub Dealers
            Landscape Architect
            Pool Service
            Pool Supplies

            Business Details

            Location of This Business
            4062 Peachtree Rd NE # A-187, Brookhaven, GA 30319-3021
            Email this Business
            BBB File Opened:
            1/10/2012
            Years in Business:
            14
            Business Started:
            9/28/2009
            Accredited Since:
            1/20/2012
            Type of Entity:
            Sole Proprietorship
            Hours of Operation

            Primary

            M:
            8:00 AM - 5:00 PM
            T:
            8:00 AM - 5:00 PM
            W:
            8:00 AM - 5:00 PM
            Th:
            8:00 AM - 5:00 PM
            F:
            8:00 AM - 5:00 PM
            Sa:
            Closed
            Su:
            Closed
            Business Management
            • Mr. Ron Heller, Owner
            Contact Information

            Principal

            • Mr. Ron Heller, Owner

            Customer Contact

            • Mr. Ron Heller, Owner
            Additional Contact Information

            Fax Numbers

            • (404) 393-1787
              Primary Fax

            Email Addresses

            Read More Business Details and See Alerts

            Industry Tip

            BBB Tip: Hiring a pool contractor

            Customer Complaints

            1 Customer Complaints

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            File a Complaint

            Most Recent Customer Complaint

            08/27/2021

            Complaint Type:
            Billing Issues
            Status:
            Resolved
            We contracted this company on 07/15/2020 to build a pool and accompanying drainage and sitework for $89,605. Our backyard was turned into one huge mudpit, and several months of inactivity ensued. When our pool was finally finished, in June of 2021, we have several defects: 1. Drainage installed traps water and breeds mosquitoes instead of actually draining water. 2. Pool cleaning system, for which we paid $5,500 extra, does not work. It has never worked, and it's now apparent that Ron ******, the owner knew that initially and has made no attempt to fix it. 3. As a consequence of having an entirely red clay backyard for 6 months, we paid $4,491.50 to have our interior floors buffed and cleaned to remove orange stains. 4. Spa jets do not work. We paid $10,500 extra for the spa. 5. *** never showed up for a final walk-through, so we have no idea how to control the machinery and maintain the pool. 6. *** has been completely unresponsive, disruptive to our work and use of the pool/yard.
            Read More

            Customer Reviews

            0 Customer Reviews

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            How BBB Processes Complaints and Reviews

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            Local BBB

            BBB Atlanta & NE Georgia

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

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