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Find a Location

RCB Renovations, Inc./DBA RCB Roofing has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforRCB Renovations, Inc./DBA RCB Roofing

    Roofing Contractors
    BBB accredited business

    At-a-glance

    Customer Reviews

    5/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    2 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 4/17/2015

    Years in Business: 14

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    RCB Renovations, Inc./DBA RCB Roofing provides roof installation.

    Products & Services

    Storm Damage Repair, Asphalt Shingle Roofing, Metal Roofing, Residential Roofing, Commercial Roofing

    Business Details

    Location of This Business
    1755 S Cobb Industrial Blvd SE, Smyrna, GA 30082-4907
    BBB File Opened:
    3/25/2015
    Years in Business:
    14
    Business Started:
    12/14/2009
    Business Incorporated:
    12/14/2009
    Accredited Since:
    4/17/2015
    Type of Entity:
    Corporation
    Alternate Business Name
    • RCB Roofing
    • The Piedmont Roofing Company
    Hours of Operation

    Primary

    M:
    8:00 AM - 5:00 PM
    T:
    8:00 AM - 5:00 PM
    W:
    8:00 AM - 5:00 PM
    Th:
    8:00 AM - 5:00 PM
    F:
    8:00 AM - 5:00 PM
    Sa:
    8:00 AM - 12:00 PM
    Su:
    Closed
    Business Management
    • Mr. Tim Boynton, Owner
    Contact Information

    Principal

    • Mr. Tim Boynton, Owner

    Customer Contact

    • Mr. Chris Boynton, President
    Additional Contact Information

    Email Addresses

    Industry Tip

    BBB Tip: Hire a trusted roofing contractor to repair, replace roof

    Customer Complaints

    2 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    11/04/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    I had storm damage to my roof in June 2023. Filed a homeowners claim. Got several repair estimates. Decided to use RCB roofing since they were contracted through lowes and had a slightly lower repair cost price. I placed the down payment which was exactly half of the total cost of almost $12k. They never completed the job and are trying to charge me an additional $3500. I have tried to resolve this MANY times with *****/RCB and spent many hours of my time and energy including taking time off work. I never signed off on completion of the work because it was never completed by RCB roofing. They even told me they made an error and would have to eat the additional cost. They have gone back on their word many times done unsatisfactory and incomplete work. I have tried many many places and people trying to resolve the issue with no results despite being told It would be resolved. I agreed to pay the original amount of the balance less what it cost me to have someone else complete the job. I have now spent so much of my time fighting this that now i want compensation for my time and mental health being affected by the stress and anxiety this has caused me and my wife. I am planning on retaining a lawyer and take the necessary legal action if this is not resolved. Also i have documents and saved email and voicemails from my attempts to resolve this with the company. All they do is lie and now have made up the story that i agreed to the extra cost. I will give them one last opportunity to do the right thing before i proceed with legal action.
    Read More

    Customer Reviews

    1 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    EJ W

    5 stars

    11/19/2023

    When ************************* (Sales Manager) arrived at my home to provide an estimate for my roof it wasnt a good time, because earlier that day we had a family member pass. I asked him to leave the brochure and I would be back in touch. Thankfully, he didnt pressure me in the interim and I was able to research several roofing companies comparing apples to apples. Yes, I read the customer reviews both good and bad, but saw where the company reached out to the customer(s) to remedy the situation(s). realizing things do happen.Pleased DJ met with me and answered all my questions and concerns in a timely manner without all the fluff. And ********** who called to let me know the next steps involved.Therefore, making an informed decision, *** was my final choice. And I am happy given the stress related to such a large purchase decision, and the timelines that *** be out of my control. The team came through!Additionally, I am thankful for *************************** and ******************* who were the project managers who ensured the project moved forward in a professional manner, and ******* whose Atlanta area team completed the whole job!

    Local BBB

    BBB Atlanta & NE Georgia

    BBB Reports On

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