Business ProfileforPinnacle Home Improvements, LLC

In late Jan. 2024 I called for a roof inspection, a rep came by and never even looked at the roof to see if it was needed. So at some point I agreed to go forward with a $280 monthly. The day before I called filed a insurance claim and was waiting for the inspection. In the meantime, I received a letter that my mortgage was going up $480. Now I'm realizing I can't afford both payments and will chose to pay my mortgage first. I was originally told it would take 1 month for them to start, I said good, I needed the time. One week later I received a called to schedule installation. I scheduled 2 weeks out and kept pushing it back. A couple days later they dropped material in my yard without my consent. I keep constant contact and told the same rep that I was waiting for the insurance response. She said it's ok, this happens all the time, take as much time as needed. Claim was denied and I informed Pinnacle that I can't carry that financial burden now. I chose to save my home. I had a labor agreement with them, and they've done no work. I'm not financed through them either. They took it upon themselves to try to go ahead with the job. I told them no and now the want to put a lein on my home for $11,000 on a $21,000 job for materials they didn't pay for. No way materials cost more than labor. They refuse to pick up their materials, saying its mine now. They just ordered it, not manufactured it, and it can be returned just as if I ordered it. They trying to make me loss my home by any means necessary. No one in their right mind would put their home in jeopardy to be homeless for a roof. Not even the owner of the company would do that. He's the one basically pushing his team members on me and they know it's wrong but they can't do anything about it. It's bad business and they know it. They most definitely don't care about your livelihood, just your money. If I can't pay $280, what makes them think I can pay them $11,000. All I want is for them to come get their material.