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Find a Location

HomeFree-USA has 1 locations, listed below.

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    Business ProfileforHomeFree-USA

    Real Estate

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    3 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    85 Peachtree Place, N.W., Atlanta, GA 30309
    BBB File Opened:
    10/5/2009
    Business Management
    • Ms. Simone Griffin, Executive Director
    Contact Information

    Principal

    • Ms. Simone Griffin, Executive Director

    Customer Contact

    • Ms. Simone Griffin, Executive Director
    Additional Contact Information

    Email Addresses

    Industry Tip

    BBB Tip: How to choose a real estate agent

    Customer Complaints

    3 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    03/12/2023

    Complaint Type:
    Order Issues
    Status:
    Answered
    I previously submitted a complaint against this business for approving me for Rental Assistance and then ghosting me without letting me know anything about my file. Shortly after I submitted my complaint, the company reached out to me and my Landlord to open the file back up and move forward with the Rental Assistance previously promised. Both myself and my landlord sent in all the appropriate paperwork and I was told that we would be able to move forward. As soon as the business responded to the complaint and I expressed I was pleased with the outcome, I was sent an email that expressed they wouldnt be able to send the funds at all. I feel deceived and tossed around like a plaything. I find it upsetting and extremely disappointing that the company lies just so I could cancel my complaint. Im behind 2-3 months on my rent due to lack of communication and trickery. Im only able to pay one month out of the balance that was owed but my Rental Property will only accept the payment in full. Im extremely upset and Im facing eviction due to the evilness and deception of this company.I am facing eviction and find myself in the worst predicament of my life because of this company. PLEASE HELP.
    Read More

    Customer Reviews

    0 Customer Reviews

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    How BBB Processes Complaints and Reviews

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    Local BBB

    BBB Atlanta & NE Georgia

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