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Find a Location

Citiside Properties has 1 locations, listed below.

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    Business ProfileforCitiside Properties

    Real Estate
    BBB accredited business

    At-a-glance

    Customer Reviews

    1.67/5stars

    Average of 6 Customer Reviews

    Customer Complaints

    6 complaints closed in last 3 years

    0 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 2/3/2017

    Years in Business: 15

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    Citiside Properties is a property management company.

    Products & Services

    Property Management

    Business Details

    Location of This Business
    750 Hammond Dr Bldg 5-300, Atlanta, GA 30328-6266
    BBB File Opened:
    3/1/2013
    Years in Business:
    15
    Business Started:
    7/17/2008
    Accredited Since:
    2/3/2017
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Limited Liability Company (LLC)
    Alternate Business Name
    • Citiside Properties, LLC
    Hours of Operation

    Primary

    M:
    8:30 AM - 5:00 PM
    T:
    8:30 AM - 5:00 PM
    W:
    8:30 AM - 5:00 PM
    Th:
    8:30 AM - 5:00 PM
    F:
    8:30 AM - 5:00 PM
    Sa:
    Closed
    Su:
    Closed
    Business Management
    • Mr. Johnny Voyles, Broker
    • Mr. Adam Mraz, Director of Operations
    Contact Information

    Principal

    • Mr. Johnny Voyles, Broker

    Customer Contact

    • Mr. Adam Mraz, Director of Operations
    Additional Contact Information

    Email Addresses

    Industry Tip

    BBB Tip: How to choose a real estate agent

    Customer Complaints

    6 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    01/05/2023

    Complaint Type:
    Customer Service Issues
    Status:
    Resolved
    Citiside Properties will not return my calls or emails regarding my refund deposit check of $990.00. I moved out on October 31, 2022 and I have called and emailed numerous times requesting an eta on my refund check. I never missed a payment, and I left the property in great condition. I received an email from ***************************** on December 12, 2022 requesting my forwarding address for my refund check (which I've provided), but I still have not received a response or my refund check. I want two things. I simply want an eta on when I can expect to receive my refund check, and then I want my refund check.
    Read More

    Customer Reviews

    6 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    John D

    1 star

    01/04/2024

    Extremely predatory and incompetent when it comes to communication. Accounting is a s*** show, so they forget to charge for utilities frequently, and then added 6 months worth of utility cost at once. When I asked what it was for, I received no response. I moved into a 6 bedroom property alone, but when new people were starting to move in to fill rooms, I received no notice that anyone had even signed the lease. One day I left to run errands while the house is empty, suddenly I get home and 3 new people are moving in. Similar situation happened when there was an Open House held over the summer none of the tenants received notice beforehand, they just showed up and we had to open our house to them with no preparation.This property is just appallingly poorly run. No communication, tried to raise rent $400 despite making no improvements (had to settle for only easing it $200 when no one bit)At a point where I cannot even finish out my lease because the combination of management and roommates that attract bugs and leave the kitchen nearly unusable.

    Local BBB

    BBB Atlanta & NE Georgia

    BBB Reports On

    BBB reports on known marketplace practices.

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