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Find a Location

Property Services of Atlanta, Inc. has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforProperty Services of Atlanta, Inc.

    Property Management
    Multi Location Business
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 6/11/2004

    Years in Business: 28

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Owning an income property in Atlanta brings with it all kinds of responsibilities and a long string of to-dos. Hiring professional property management in Atlanta takes the stress off of you so that you can focus on running your business properly. Property Services of Atlanta is one of the premier property management companies in Atlanta, offering some of the highest quality services at the best prices. We pride ourselves on being a one-stop-shop for buyers, investors or for those seeking full-service property management services.

    Products & Services

    Property Management

    Business Details

    This is a multi-location business.

    Find a Location

    Property Services of Atlanta, Inc. has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      Location of This Business
      2619 Sandy Plains Rd, Marietta, GA 30066
      BBB File Opened:
      11/18/1999
      Years in Business:
      28
      Business Started:
      6/1/1995
      Business Incorporated:
      8/9/1995
      Accredited Since:
      6/11/2004
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      Type of Entity:
      Corporation
      Alternate Business Name
      • P S Atlanta
      Hours of Operation

      Primary

      M:
      9:00 AM - 5:30 PM
      T:
      9:00 AM - 5:30 PM
      W:
      9:00 AM - 5:30 PM
      Th:
      9:00 AM - 5:30 PM
      F:
      9:00 AM - 5:30 PM
      Business Management
      • Mr. David B. Campbell, President/Broker
      Contact Information

      Principal

      • Mr. David B. Campbell, President/Broker

      Customer Contact

      • Mr. David B. Campbell, President/Broker
      Additional Contact Information

      Fax Numbers

      • (770) 426-1468
        Primary Fax

      Phone Numbers

      Email Addresses

      Industry Tip

      BBB Tip: Property management

      Customer Complaints

      1 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      07/05/2023

      Complaint Type:
      Service or Repair Issues
      Status:
      Answered
      I am writing to file a complaint against Property Service of Atlanta, ***** regarding my recent rental experience. The property at **************************** was listed as move-in ready, but unfortunately, several maintenance repairs were needed during my move-in inspection. Despite numerous attempts to have these repairs fixed, as of 07/05/2023, everything remains unresolved.To make matters worse, PS Atlanta's property managers, ***************** and *****, and their supervisor ************************* no communication or follow-up. Several no-calls and no-shows from the contractor assigned to perform repairs have left me feeling frustrated and helpless.When I called the office on 07/03/2023, ****** informed me that Iyana was no longer working for the company, ******* was on vacation, and ***** was the new property manager. I expressed dissatisfaction with *****'s handling of the issue and asked for an update. ****** promised to call back later that same day with an update from *********************, the company assigned to complete the repairs. However, this did not happen, and ******* did not answer my question when I emailed him.I am extremely disappointed with this issue's lack of professionalism and timely resolution. At this point, I want my security deposit back and to be released from my contract with Property Service of Atlanta, Inc.Thank you for your attention to this matter.
      Read More

      Customer Reviews

      1 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      JonJelyn S

      1 star

      05/10/2021

      Been with the company for over 8!years in same rental property. Rent amount paid on time over the years including the year of job loss & pandemic in 2020.

      Recently applied for one of there newer construction rentals, denied as they chose to look at old medical bills that are in dispute, same bills as when we first rented with them, they used this as an excuse as not to approve. I feel I have been discriminated against, due to one of the homes applied for in the pass ** the owner of the psa Atlanta company. Sonya L. of PSA is very unprofessional. A tree recently fell in our yard, tree company came to do an estimate, & firmly advised tree s/b completely cut down, as other part will soon fall as well.
      Less than 3 weeks later other parts of tree fell on my Mercedes Benz & other car,
      Sonya L. advised to file a home owners claim under my personal rental ins Which would make our premium go up, due to no fault on our behalf, as owner of the home we currently rent was advised the whole tree would eventually fall

      . I'm extremely disappointed & disgusted with this rental company psatlanta as a tenant and as a rental investor, looking for professional management companies to provide for myself & future tenants as a professional management company.

      Property Services of Atlanta, Inc. Response

      05/13/2021

      First, I want to say thank you being a customer and living in one of the properties we manage. Looking at the notes in your file and emails, it looks like the property manager tried to help, but also warned you for the property you are applying for might be a little harder to get you in. We have a scoring process here at PSA that all tenants get processed on. We give the owner of the property a summery of the application and a range for the scoring and they give us the final say so. I would suggest you get a copy of your credit report as well. You can go through it and see exactly what is on the report. This will help with your future goals.

      Sorry to hear about the branch that fell of the tree. I know we had people out and took care of it. We were never told the tree needed to come down by either party that went out. Your renters insurance and or your auto insurance could help you with the issue. Because this is an act of God, this would not fall on the owner, but your insurance company might reach out to the owners insurance company for additional coverage.

      Please contact the property manager with any questions or call our office.

      I'm truly sorry we could not get your file approved with the owner and hopefully in the future we can help. Please talk with Sonja and she can help give so advice to help in the future as well.

      Sincerely,

      ***** ********

      Local BBB

      BBB Atlanta & NE Georgia

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