Business ProfileforEmerald Management, LLC

On December 21, 2023, I picked up check for a refund of my security deposit that was given to Emerald Management for rental property in September of 2020. The security deposit amount was $1,799;however, the refund check was for $1,519. Upon asking about the discrepancy, I was given a document that stated the charges were for:rekey unit $80 touchup paint $200 Per the lease I signed in September '2020, the only charges that I would be responsible for if I choose to not renew my lease is the rekeying of the unit and any damages.Also, after the completion of the walk through on October 10, 2023, the property manager and I both signed the move-out documents...Under damages, the selection is No.I sent an email to Emerald Management on December 21, 2023 about the discrepancy and asked for a refund of the $200... As of this date, February 11, 2024, have not received any response back from them.An additional complaint I have: On the move-out sheet, it was listed that I need to pay to have a professional carpet cleaner and provide them a copy of the receipt...This charged was not listed in the lease as well. I paid that charge because I did not want them to deduct a carpet cleaning charge from my security deposit.I feel they have taken advantage of **** would like a refund of both the touchup paint charge and the carpet cleaning charge.