This Business Is Not BBB Accredited

1991 Inc

1991 Inc

1991 Inc

35 Patterson Rd # 464082
Lawrenceville, GA 30044-4717
BBB File Opened: 12/22/2014
Business Category
  • Online Retailer
Additional Information
  • BBB opened its file for 1991 Inc. when we were notified that the company had relocated to our area from Washington DC. The company now indicates that its principal address is 32 Patterson Rd # 464082 Lawrenceville, GA 30044 which according to US...
  • BBB opened its file for 1991 Inc. when we were notified that the company had relocated to our area from Washington DC. The company now indicates that its principal address is 32 Patterson Rd # 464082 Lawrenceville, GA 30044 which according to USPS is the address for the Lawrenceville Post Office. BBB feels that it is important for consumers to educate themselves before making online purchases by locating and reading a company's policies including the return policy. 1991, Inc. has a return policy on their FAQ page stating that all sales are final. The Fair Credit Billing Act (FCBA) and the Mail or Telephone Order Merchandise Rule offer protections and procedures for consumers so they don't have to pay for merchandise they ordered but never received. For additional information please contact: http://www.consumer.ftc.gov/articles/0221-billed-merchandise-you-never-received-heres-what-do

F

Business Alert

While performing a review of the complaints on file, we noticed a pattern of complaints from consumers indicating merchandise purchased from the company has not been delivered. Complainants indicate that although the company does respond to them via e-mail promising their order will be shipped the following day, they have been given a tracking number which is incorrect and merchandise is never received.

Consumers also allege that their credit ca... Read More

BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.

Factors that affect the rating for 1991 Inc include:

  • 93 complaints filed against business
  • Failure to respond to 77 complaints filed against business.
  • 2 complaints filed against business that were not resolved.
  • Business has failed to resolve underlying cause(s) of a pattern of complaints.

Licensing information is provided in the BBB Business Profiles to inform the public about industries that may require professional licensing, bonding, or registration. Better Business Bureau encourages you to check with the appropriate agency to be certain any requirements are currently being met.
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BBB reports on known significant government actions involving the business's marketplace conduct.
BBB reports on a company that is out of business for three years from the date the company closes its doors or ceases to do business.
BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.
BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.
BBB reports when mail sent to the business was returned by the Postal Service.

1991 Inc

THIS BUSINESS IS NOT BBB ACCREDITED

1991 Inc

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