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Find a Location

Two Men and a Truck #344 has 1 locations, listed below.

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    Business ProfileforTwo Men and a Truck #344

    Moving and Storage Companies

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    8 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    Location of This Business
    1100 Spring St NW Ste 470, Atlanta, GA 30309-2813
    BBB File Opened:
    8/5/2013
    Years in Business:
    10
    Business Started:
    5/1/2013
    Business Started Locally:
    2/13/2013
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Limited Liability Company (LLC)
    Alternate Business Name
    • Fulton Central 344, LLC
    Contact Information

    Customer Contact

    • Ryan Edwards, Manager
    Additional Contact Information

    Phone Numbers

    Industry Tip

    BBB Tip: Hiring a mover

    Customer Complaints

    8 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    01/11/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Unanswered
    Below is the review I left at several sites. I am available at any time to discuss. I have photos, emails, and other info available for review. Please do yourself a favor and not go by the reviews you read on their website. Do you think there's a reason they don't have ****** reviews on their site? If you read their own reviews, wow, it is a stand-up company with near perfect scores! Please see Yelp for just a taste of the truth.They moved my belongings recently. They broke a ******* 75 inch 8k TV that I paid over $5,000 for. I sent photos to management. After emails back and forth, they said they were going to send me a check for $100. Again, $100. I will post pics of the damage to the TV.I never signed any documents regarding insurance before or during the move. I guess they forgot. I have over $60,000 worth of items moved. I 100% would not have let them touch a single item if I thought there was ZERO coverage. Again, zero coverage for an entire home, and never disclosed or signed. The two movers also smoked weed between my old place and new, but that's a whole other story.The TV had a puncture ***** as seen in the photos in my new place. I was hopeful it didn't crack the screen. My professional installer came by and confirmed it was broke. Screen shots of the text messages are available. I immediately contacted Two Men and a Truck with pics. They asked me to find current pricing for the item, which I sent to them via email. I found the same item currently for sale from around $3,000 up to $6,000 still on *******'s website. I guess they were not pleased with the numbers. Their counter? $100. I have all correspondence available for review.I will be having my attorney reach out this week and then **** if needed, to reach a fair outcome. That's all I asked for. You broke a nice TV, just replace it. Similar TV's are much cheaper now than when I bought it. Their response....$100. It is insulting.Please contact me for more information. Thank you.
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    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Bobby R

    1 star

    07/09/2021

    My horrible experience: called to schedule my move from a storage unit (which included an upright piano) and a 2-bedroom house. The coordinator said 2 movers and 1 truck would be sufficient. He quoted me a low price. I explained again the move was from 2 locations and he quoted a higher price at a little over $1400. I signed their pre-move letter online (be sure you make a copy of the letter because the company did not send it to me and when I went to retrieve it later to dispute the amount it "mysteriously" was no longer in their system). A few days before the move, a young lady called to confirm the move and I expressed my concern regarding the # of items (150+ boxes and furniture). She had the coordinator call and we added an additional truck and mover with a new quote of a little over $1900 (although I verbally accepted, I never signed or received a copy of this pre-move letter). Fast forward to move day and only 1 truck and 2 movers arrive at the storage unit. When I questioned them about the 2nd truck and 3rd mover, they assured me they could handle the entire move with them and 1 truck. At 2:45 that afternoon, I was informed they would not be able to move everything. I had to contact the coordinator who apologized for his scheduling mistake and said he couldn't get another truck out because all the crews had been dismissed for the day. I had to schedule another move for 2 weeks later to accommodate my work schedule (which I later canceled after the first move debacle). The movers scratched my wood floors while moving me out, scratched or dented a large percentage of my furniture and dropped my piano. At the end of the move, I refused to sign the paperwork because the price listed was $1900 (which was for 3 men and 2 trucks). The next day the company charged me $1603. This amount added to my deposit of $420 is over $2000. The company has since claimed my cost was $1662 (even though they charged me $1603) and refunded $318 which has them charging me $1705. I've asked multiple times for supporting documentation of that amount and the documents I signed. They say the don't have to provide any documentation and basically they can charge what they want because they have my credit card information (which I used for the deposit and they retained without informing me it would be stored and used later). They also claim I am lying because the coordinator offered me two trucks during my initial consultation, and I refused stating I wanted to stay with one truck. This is the lie! Hopefully sharing my experience will help one or two people avoid my mistakes and steer clear of this company. If the company responds, they will probably claim something along the lines of he said / we said and blame me. If you still decide to use this company with unethical employees and business practices, my advice is to document everything and record every call because you will need it later.

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