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Find a Location

Georgia Pack & Load Moving & Storage, Inc. has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforGeorgia Pack & Load Moving & Storage, Inc.

    Moving Companies
    Multi Location Business
    BBB accredited business

    At-a-glance

    Customer Reviews

    3/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 3/21/2001

    Years in Business: 27

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Georgia Pack & Load Moving & Storage, Inc. is a Full-Service Moving Company Serving the Atlanta Area & Beyond

    Products & Services

    Packing Services, Moving Services

    Business Details

    This is a multi-location business.

    Find a Location

    Georgia Pack & Load Moving & Storage, Inc. has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      Location of This Business
      4103 Tench Rd STE 100, Suwanee, GA 30024-8784
      BBB File Opened:
      2/8/2000
      Years in Business:
      27
      Business Started:
      1/1/1997
      Business Incorporated:
      1/9/2002
      Accredited Since:
      3/21/2001
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      Type of Entity:
      Corporation
      Alternate Business Name
      • Georgia Pack & Load Service
      Hours of Operation

      Primary

      M:
      8:00 AM - 5:00 PM
      T:
      8:00 AM - 5:00 PM
      W:
      8:00 AM - 5:00 PM
      Th:
      8:00 AM - 5:00 PM
      F:
      8:00 AM - 5:00 PM
      Sa:
      8:00 AM - 5:00 PM
      Su:
      8:00 AM - 5:00 PM
      Business Management
      • Mr. Ralph Herrin, President/CEO
      • Mr. Read Ahlemann, General Manager
      Contact Information

      Principal

      • Mr. Ralph Herrin, President/CEO

      Customer Contact

      • Mr. Read Ahlemann, General Manager
      Additional Contact Information

      Fax Numbers

      • (770) 448-9400
        Primary Fax

      Phone Numbers

      Email Addresses

      Industry Tip

      BBB Tip: Hiring a mover

      Customer Complaints

      1 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      02/01/2022

      Complaint Type:
      Billing Issues
      Status:
      Answered
      On Monday, 1/17/2022, I was quoted $7765.00 for my move from *******, ** to ***************, ** by Read ********. The charge was $845 for packing my items and $6920.00 for moving the items plus insurance for a 2 BR, 2 BA apartment (few furniture items). He declined seeing pictures of the items. On Tuesday, 1/18/2022, I was told that I need to pay for the move in full, although it still has yet to occur ($6920.00). I was charged for an additional person to back my items on Tuesday (1/18/2022) without my consent. I was also charged an additional $200 over the estimate for packing supplies with no itemization of the supplies. They charged me for 5 hours of work, plus an hour of travel. They only worked 4 hours. This can be verified. I was quoted $845 for packing my apartment, but I ended up paying $1,284.50. The movers wore regular nondescript street clothing and had a rental truck. On Wednesday, 1/19/2022, I sent an email that I wanted to be informed BEFORE any additional charges. I was alone in my apartment with the three male movers. I was afraid that they would damage my items while loading them, so I agreed to charge but requested that it not happen again. On Thursday, 1/20/2022, I called the company because at the last moment my closing date was delayed. I was told that there could be a "small" additional charge. I informed them that I would call back once I decided. When I called back, no one was supposedly available. I didn't receive a call back until Friday, 1/21/2022, and I was informed that my items had already been placed in storage. I did not give authorization. On Monday, 1/24/2022 I received a call and was told that I owed an additional $1194.00, no invoice provided. I have already paid a total of $8,204.5 for a move that hasnt happened. Now I am being told that I owe an additional $1194.00. They wont even tell me where my items are located. There are a number of inconsistencies in the paperwork (no move **** of Lading #, dates).
      Read More

      Customer Reviews

      2 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Shannon J

      5 stars

      03/20/2023

      They were amazing start to finish! Every step of the process was outlined and reviewed and executed better than I have ever experienced. It even cam under by $1800! Thank you to everyone involved! *******

      Local BBB

      BBB Atlanta & NE Georgia

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