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Find a Location

Homestar Financial Corporation has 4 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Homestar Financial Corporation

      332 Washington St NW Gainesville, GA 30501-8517

      BBB Accredited Business
    • Homestar Financial Corporation

      28 Brookshire Dr Carrollton, GA 30117-6534

      BBB Accredited Business
    • Homestar Financial Corporation

      1551 Jennings Mill Rd Watkinsville, GA 30677-7244

      BBB Accredited Business
    • Homestar Financial Corporation

      175 Carnegie Place suite 129 Fayetteville, GA 30214

      BBB Accredited Business

    Business ProfileforHomestar Financial Corporation

    Mortgage Broker
    Multi Location Business
    BBB accredited business

    At-a-glance

    Customer Reviews

    4.32/5stars

    Average of 31 Customer Reviews

    Customer Complaints

    8 complaints closed in last 3 years

    1 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 3/21/2014

    Years in Business: 22

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    HOMESTAR Financial Corporation  is a full-service mortgage banker controlling every aspect of
    the loan process with in-house processing, underwriting, closing, and
    funding of each mortgage transaction.

    Products & Services

    Homestar Financial Corporation offers the following services:

    Mortgage Broker
    Financial Services
    Financing
    Real Estate
    Real Estate Loans

    Business Details

    This is a multi-location business.

    Find a Location

    Homestar Financial Corporation has 4 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Homestar Financial Corporation

        332 Washington St NW Gainesville, GA 30501-8517

        BBB Accredited Business
      • Homestar Financial Corporation

        28 Brookshire Dr Carrollton, GA 30117-6534

        BBB Accredited Business
      • Homestar Financial Corporation

        1551 Jennings Mill Rd Watkinsville, GA 30677-7244

        BBB Accredited Business
      • Homestar Financial Corporation

        175 Carnegie Place suite 129 Fayetteville, GA 30214

        BBB Accredited Business
      Location of This Business
      332 Washington St NW, Gainesville, GA 30501-8517
      BBB File Opened:
      6/21/2007
      Years in Business:
      22
      Business Started:
      4/10/2002
      Business Incorporated:
      4/10/2002
      Accredited Since:
      3/21/2014
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      Type of Entity:
      Corporation
      Alternate Business Name
      • Homestar Financial Carrollton
      • Homestar Financial
      • Homestarfc
      Hours of Operation

      Primary

      M:
      8:30 AM - 5:00 PM
      T:
      8:30 AM - 5:00 PM
      W:
      8:30 AM - 5:00 PM
      Th:
      8:30 AM - 5:00 PM
      F:
      8:30 AM - 5:00 PM
      Sa:
      Closed
      Su:
      Closed
      Business Management
      • Mr. Wes Hunt, President
      • Mr. Gustavo Lobo, Secretary
      • Mr. Vince Fitzgerald, Compliance Manager
      • Mrs. Susan Shirey, Complaint Manager
      Contact Information

      Principal

      • Mr. Vince Fitzgerald, Compliance Manager
      Additional Contact Information

      Fax Numbers

      • (770) 287-7634
        Primary Fax

      Email Addresses

      Customer Complaints

      8 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      07/10/2023

      Complaint Type:
      Order Issues
      Status:
      Answered
      Homestar is the preferred lender of the new build single-family home community we are buying in. In order to get the credits towards closing on our first home, we were pushed to use this lender. So, we received a conservative/high estimate for what we could expect to pay monthly for our mortgage and how much cash we needed to close on our first home by *********************** (loan officer at Homestar) on 4/23/23. The high estimate was $2,200 monthly payment, and we would have to play close to $17,000 at closing. Based on this, we decided to put an offer in on the house in April because we felt comfortable paying this amount. After putting in the offer, we received multiple disclosures that we had to sign that had a $300 increased monthly payment than our estimate. After multiple attempts to contact someone at Homestar about this , ***** finally got back to us (5/4/23) assured us over a phone call that the numbers on these disclosures were not an accurate portrayal of the numbers we have to pay. We also expressed our concern about the monthly payment increasing, and he promised to lock in the rate if it looked like it would increase and promised to make sure the payment would stay near $2,200 per month. We put the offer in at the quoted rate of ****%, and when we saw it increased to ****%, our real estate agents and us both requested to lock the rate at this time. They didnt respond or lock it even after requesting. We did not know that, and now, we just got a new estimated quote on 07/05/23 for a ****% interest rate from ************************* and ********************************* (different loan officers at Homestar). We close on the house on 7/21/23, so they made sure to make it too late to switch lenders. We have not heard or received an email from ***** since he lied to us over the phone. ****** and ****** did not respond to us either when we expressed our concerns they are worst people to do business with. I attached emails and our quotes to show the difference between the two and our tries
      Read More

      Customer Reviews

      31 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Jill R

      1 star

      08/01/2023

      On July 18, 2023 we received notification from our mortgages company Homestar that our loan was being transferred to a new service provider.By law they are to give us 60 days notice of the transfer of our loan. They have us less than 2 weeks. Our loan payment is due today and Homestar has refused to accept our payment. Our new provider has no information on our loan being transferred and they cant accept payment either. What are we supposed to do? We have received no information from our new provider and they had no idea our loan was being transferred. The loan payment is going to be late and as a result will be a late payment on the credit report. Loan companies must follow proper procedures and laws when transferring loans. Homestar has failed to do this. I would highly suggest you find another loan provider

      Local BBB

      BBB Atlanta & NE Georgia

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