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Find a Location

First Option Mortgage, LLC has 11 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • First Option Mortgage, LLC

      1100 Circle 75 Pkwy SE STE 300 Atlanta, GA 30339

      BBB Accredited Business
    • First Option Mortgage, L L C

      8888 Keystone Xing Ste 900 Indianapolis, IN 46240-4617

    • First Option Mortgage, LLC

      8930 West Sunset Rd Ste. 230 Las Vegas, NV 89148

    • First Option Mortgage, LLC

      7800 Belfort Parkway Ste. 290 Jacksonville, FL 32256

    • First Option Mortgage, LLC

      6650 Sugarloaf Parkway Ste. 300 Duluth, GA 30097

      BBB Accredited Business

    Business ProfileforFirst Option Mortgage, LLC

    Mortgage Banker
    HeadquartersMulti Location Business
    BBB accredited business
    The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 3 Customer Reviews

    Customer Complaints

    4 complaints closed in last 3 years

    1 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 3/19/2004

    Years in Business: 20

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    First Option Mortgage, LLC is a full service mortgage company.

    Products & Services

    First Option Mortgage, LLC company offers the following services:

    Mortgage Banker, Loans

    Business Details

    This is a multi-location business.

    Find a Location

    First Option Mortgage, LLC has 11 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • First Option Mortgage, LLC

        1100 Circle 75 Pkwy SE STE 300 Atlanta, GA 30339

        BBB Accredited Business
      • First Option Mortgage, L L C

        8888 Keystone Xing Ste 900 Indianapolis, IN 46240-4617

      • First Option Mortgage, LLC

        8930 West Sunset Rd Ste. 230 Las Vegas, NV 89148

      • First Option Mortgage, LLC

        7800 Belfort Parkway Ste. 290 Jacksonville, FL 32256

      • First Option Mortgage, LLC

        6650 Sugarloaf Parkway Ste. 300 Duluth, GA 30097

        BBB Accredited Business
      Headquarters
      1100 Circle 75 Pkwy SE STE 300, Atlanta, GA 30339
      BBB File Opened:
      3/19/2004
      Years in Business:
      20
      Business Started:
      10/3/2003
      Accredited Since:
      3/19/2004
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      Type of Entity:
      Limited Liability Company (LLC)
      Hours of Operation

      Primary

      M:
      8:30 AM - 6:00 PM
      T:
      8:30 AM - 6:00 PM
      W:
      8:30 AM - 6:00 PM
      Th:
      8:30 AM - 6:00 PM
      F:
      8:30 AM - 5:00 PM
      Sa:
      Closed
      Su:
      Closed
      Business Management
      • Mr. Kurt Nikolai, Managing Partner
      Contact Information

      Principal

      • Mr. Kurt Nikolai, Managing Partner

      Customer Contact

      • Mr. Kurt Nikolai, Managing Partner
      Additional Contact Information

      Phone Numbers

      Email Addresses

      Customer Complaints

      4 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      09/15/2023

      Complaint Type:
      Product Issues
      Status:
      Answered
      In March 2023, I started a loan application for the purchase of the home from the Branch manager of My First Option Mortgage, I finally gave up the loan due to not reaching an agreement on the price of the unit and sent an email requesting the cancellation of the loan in date April 11. After requesting a credit report in September, I found out that MY FIRST OPtion Mortagage has continued spying on my credit reports at least 24 times in a period from April 2023 to August 2023. I want to know why this harassment of my Credit. I believe that my financial and personal information is in unscrupulous hands and I want to extend this complaint to prevent our community from being affected by these practices in Bad Faith
      Read More

      Customer Reviews

      3 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Kharyn B

      1 star

      09/19/2023

      Unprofessional company, also leaves something to be desired. so far I have filed 2 complaints even with the ************************************* 24 Soft Inquires in my Credit Report, without Authorization

      First Option Mortgage, LLC Response

      09/20/2023

      This complaint was was received Friday, 9/15/2023 and we immediately acknowledged it. We're still in the process of evaluating the situation and we have sent direct communication to the consumer letting them know this. Once our investigation has been completed, we'll be responding directly to the consumer with our findings. Sincerely, ***********************/Managing Partner

      Local BBB

      BBB Atlanta & NE Georgia

      BBB Reports On

      BBB reports on known marketplace practices.

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