Business ProfileforMarketSource

On or about 2/20/23, my wife and I met with a MarketSource employee at Target on ********************************* in *********, **. The employee represented to ** that we could purchase new phones on our ATT account for a promotional price without changing our existing plan. She represented that we qualified for the promotion with our existing plan. Relying on that representation we purchased 2 new phones. The next day we learned from an ATT email that we did not qualify and were charged twice the amount Market Source quoted us. We went to an ATT store and were told the same. We returned to Target and the employee admitted her mistake but said there was nothing that could be done. She would not take the phones back or undo the transaction. Later I spoke with a supervisor ******************** who said she was going to honor the price quoted either by talking to ATT or giving us some sort of a credit. She never did. Market Source would not give me her phone number and she would not return my call or email me after I gave the store representative my phone number and email address. I feel like I have been taken advantage of and all they wanted to do was make a sale.