This Business Is Not BBB Accredited

The Perfect Exchange, LLC

The Perfect Exchange, LLC

(404) 536-8204

The Perfect Exchange, LLC

1 year in business
822 Pine Ridge Dr
Stone Mountain, GA 30087-4626
BBB File Opened: 04/07/2014
Business Started: 03/16/2016
Type of Entity
Limited Liability Company
Business Category
  • Internet Shopping
Additional Information
  • BBB has received numerous complaints in our standard 36 month reporting period from consumers regarding the business practices of The Perfect Exchange, LLC. Consumers allege orders placed with The Perfect Exchange, LLC are received past estimated ...
  • BBB has received numerous complaints in our standard 36 month reporting period from consumers regarding the business practices of The Perfect Exchange, LLC. Consumers allege orders placed with The Perfect Exchange, LLC are received past estimated shipping dates or are never received. BBB reached out to the company in an attempt to resolve the cause of the pattern. BBB met with The Perfect Exchange, LLC on February 21, 2017 to discuss the complaints on file. The company provided information on the steps they are taking to improve Customer Service and Delivery. The Perfect Exchange, LLC agreed to attempt to eliminate the underlying cause of the pattern of complaints.

Alternate Business Names
  • The Perfect Exchange

F

Pattern of Complaints

BBB has received numerous complaints in our standard 36 month reporting period from consumers regarding the business practices of The Perfect Exchange, LLC.

Consumers allege orders placed with The Perfect Exchange, LLC are received past estimated shipping dates or are never received.

BBB reached out to the company in an attempt to resolve the cause of the pattern.

BBB met with The Perfect Exchange, LLC on February 21, 2017 to discuss the complaints ... Read More

BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.

Factors that affect the rating for The Perfect Exchange, LLC include:

  • Length of time business has been operating.
  • 39 complaints filed against business
  • Failure to respond to 22 complaints filed against business.
  • 2 complaints filed against business that were not resolved.
  • Length of time business has taken to respond to complaints.

Licensing information is provided in the BBB Business Profiles to inform the public about industries that may require professional licensing, bonding, or registration. Better Business Bureau encourages you to check with the appropriate agency to be certain any requirements are currently being met.
BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to substantiate their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.
BBB reports on known significant government actions involving the business's marketplace conduct.
BBB reports on a company that is out of business for three years from the date the company closes its doors or ceases to do business.
BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.
BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.
BBB reports when mail sent to the business was returned by the Postal Service.

The Perfect Exchange, LLC

THIS BUSINESS IS NOT BBB ACCREDITED

The Perfect Exchange, LLC

Customer Review Rating:

25%
25%
50%

Composite Score: