BBB Accredited Business Profile

Universal/ARS Heating & Cooling

Universal/ARS Heating & Cooling

(770) 908-8488

Universal/ARS Heating & Cooling

27 years in business
1465 Beaver Ruin Rd
Norcross, GA 30093-3211
Additional Phone Numbers
  • (770) 882-2568
  • (678) 909-4026
  • (678) 569-7979
  • (678) 269-6704
  • (678) 389-4623
BBB File Opened: 11/06/2000
Business Started: 01/01/1990
Type of Entity
Partnership
Contact Information
  • Principal: Mr. Keith James
  • Ms. Shelly Charge, Atlanta Customer Service Manager
  • Ms. April Hall, Customer Service Manager
  • Mr. Cannon White, General Manager
Business Category
  • Heating & Air Conditioning
  • Air Conditioning Contractors & Systems
  • Heating Contractors
  • Plumbers
  • Air conditioning & Heating Contractors - Residential
  • Air conditioning & Heating Contractors - Commercial
  • Air Conditioning Repair
  • Air Conditioning Systems - Cleaning
  • Air Duct Cleaning
  • Heating Equipment & Systems Cleaning & Repair
  • Air Purifying & Cleaning Systems & Equipment

Additional Information
  • Universal /ARS Heating & Cooling has contacted BBB and requested that we notify consumers that they may contact their corporate office directly at 1-866-803-0879 or via email at wecare@ars.com prior to filing with the BBB in order to be given the opp...
  • Universal /ARS Heating & Cooling has contacted BBB and requested that we notify consumers that they may contact their corporate office directly at 1-866-803-0879 or via email at wecare@ars.com prior to filing with the BBB in order to be given the opportunity to resolve the matter directly with them. Should a consumer choose to file a BBB complaint without contacting the company, BBB will process the complaint as any other complaint filed with us.

Alternate Business Names
  • Universal Heating & Fireplaces
  • Universal Heating Cooling & Fireplaces, LLC
  • ARS (American Residential Services)
  • Universal Heating & Air
  • ARS Universal Heating & Cooling
Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
BBB accredited business

A+

BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.

Licensing information is provided in the BBB Business Profiles to inform the public about industries that may require professional licensing, bonding, or registration. Better Business Bureau encourages you to check with the appropriate agency to be certain any requirements are currently being met.
BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to substantiate their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.
BBB reports on known significant government actions involving the business's marketplace conduct.
BBB reports on a company that is out of business for three years from the date the company closes its doors or ceases to do business.
BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.
BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.
BBB reports when mail sent to the business was returned by the Postal Service.

Universal/ARS Heating & Cooling

Universal/ARS Heating & Cooling

BBB ACCREDITED SINCE 02/12/2010

Customer Review Rating:

76%
24%

Composite Score: