Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.
      Country
          Country

          Find a Location

          Snellville Heating, Air & Plumbing has 1 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Country
            Please enter a valid location.

            Business ProfileforSnellville Heating, Air & Plumbing

            Heating and Air Conditioning
            BBB accredited business

            At-a-glance

            Customer Reviews

            This business has 0 reviews

            Customer Complaints

            2 complaints closed in last 3 years

            0 complaints closed in last 12 months

            BBB Rating & Accreditation

            Accredited Since: 1/6/2006

            Years in Business: 36

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Overview

            Snellville Heating, Air & Plumbing is a full service HVAC company.

            Products & Services

            Heating Services, Air Conditioning Services

            Business Details

            BBB File Opened:
            4/1/1997
            Years in Business:
            36
            Business Started:
            1/1/1988
            Business Incorporated:
            2/2/1996
            Accredited Since:
            1/6/2006
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            Type of Entity:
            Corporation
            Number of Employees:
            40
            Alternate Business Name
            • Snellville Heating & Air, Inc.
            • ProAire Services
            Hours of Operation

            Primary

            M:
            By Appt. Only
            T:
            By Appt. Only
            W:
            By Appt. Only
            Th:
            By Appt. Only
            F:
            By Appt. Only
            Sa:
            By Appt. Only
            Su:
            By Appt. Only
            Business Management
            • Mr. David Vansant, President/CEO
            • Ms. Olivia Carrell, Operations Manager
            • Ms. Beth Hempsall, Human Resources Manager
            Contact Information

            Principal

            • Mr. David Vansant, President/CEO

            Customer Contact

            • Mr. David Vansant, President/CEO
            Additional Contact Information

            Fax Numbers

            • (770) 207-8999
              Primary Fax

            Phone Numbers

            Email Addresses

            Industry Tip

            BBB Tip: Buying and servicing your heating and air conditioning (HVAC) systems

            Customer Complaints

            2 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            03/21/2022

            Complaint Type:
            Problems with Product/Service
            Status:
            Answered
            I had 2 HVAC units replaced on 5/11/2021. The air condition was used for the whole summer with no problems. When the weather turned cold we began to use the heat. The heat started blowing fine particles, of some white material, almost immediately. It coated everything on the kitchen counter and came out of all the vents on that HVAC Unit. We had not turned the other unit on. I reported it to Snellville H&A. They sent people out to inspect but couldn't find the source of the problem. They came out several more times for inspection of the job and tune *** but the problem persisted. In January I talked to *********************, a manager, several times who told me it was probably in the duct, it wasn't. He told me it couldn't be asbestos;I am not so sure. They sent someone out later without calling and I sent him away because I was sick and couldn't discuss it. They sent someone out a few months ago for a free spring checkup. I told this man about the problem and he said the office would have to make a new ticket and send someone else out. I have not heard form them since. The problem persists, very lightly but I am still not sure it is not harmful and am very disappointed in the way we have been treated by this company
            Read More

            Customer Reviews

            0 Customer Reviews

            What do you think? Be the first to review!

            How BBB Processes Complaints and Reviews

            Start a Review

            Local BBB

            BBB Atlanta & NE Georgia

            BBB Reports On

            BBB reports on known marketplace practices.

            BBB Business Profiles may not be reproduced for sales or promotional purposes.

            BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

            When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

            BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

            As a matter of policy, BBB does not endorse any product, service or business.