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          Reliable Restoration, LLC has 1 locations, listed below.

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            Business ProfileReliable Restoration, LLC

            Fire and Water Damage Restoration
            BBB accredited business

            Contact Information

            7055 Amwiler Indr Dr a

            Atlanta, GA 30360

            Visit Website
            Email this Business
            (678) 325-1633

            Business hours

            Open 24 Hours
            Business Hours
            Open 24 Hours
            Open 24 Hours
            Open 24 Hours
            Open 24 Hours
            Open 24 Hours
            Open 24 Hours
            Open 24 Hours

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            Customer Reviews

            5/5

            Average of 11 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            2 complaints closed in last 3 years

            0 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 8/7/2009

            Years in Business: 37

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Overview

            Reliable Restoration is a full-service Atlanta restoration company.

            Products & Services

            Bathtub Repair, Damage Restoration, Drain Repair, Mold Remediation, Biohazard Cleanup

            Business Details

            Location of This Business
            7055 Amwiler Indr Dr a, Atlanta, GA 30360
            Email this Business
            BBB File Opened:
            7/29/2009
            Years in Business:
            37
            Business Started:
            10/1/1986
            Business Started Locally:
            12/25/1998
            Business Incorporated:
            4/1/2009
            Accredited Since:
            8/7/2009
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            Type of Entity:
            Corporation
            Hours of Operation

            Primary

            M:
            Open 24 Hours
            T:
            Open 24 Hours
            W:
            Open 24 Hours
            Th:
            Open 24 Hours
            F:
            Open 24 Hours
            Sa:
            Open 24 Hours
            Su:
            Open 24 Hours
            Business Management
            • Mr. C. Wesley Thornton, Co-Owner
            • Ms. Cristina Nemes, Office Manager
            Contact Information

            Principal

            • Ms. Cristina Nemes, Office Manager

            Customer Contact

            • Ms. Cristina Nemes, Office Manager
            Additional Contact Information

            Fax Numbers

            • (678) 325-1628
              Primary Fax

            Email Addresses

            Read More Business Details and See Alerts

            Industry Tip

            BBB Tip: Preparing for and recovering from flooding

            Customer Complaints

            2 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            08/19/2022

            Complaint Type:
            Product Issues
            Status:
            Resolved
            I contracted with RR to repair a bathroom after water damage was discovered. RR encouraged us to replace the shower door with a custom option. I stated that I used stock items throughout the entire process to stay within budget and asked via email how that would effect the pricing as we were going through insurance and did not want to pay extra. In an email RR stated that "one way or another you will not be left with bill." ********* did not cover the extra cost and RR charged me for it. I paid for everything except the difference that was not covered as that was guaranteed to not be my responsibility. RR threatened to put a lien on my house if that difference is not paid by me. They have acted aggressively and unprofessionally to say the least.
            Read 1 More Complaints

            Customer Reviews

            11 Customer Reviews

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            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Bobby E

            04/19/2024

            *************************************** came to my home to begin restoration due to water damage in an upstairs bathroom and the kitchen below it. They were at all times respectful and professional. They prepped my home to ensure minimal debris and dust would escape the affected areas. ******* was very thorough while explaining the process and made certain that I knew what to expect. They got the job(s) done very quickly and cleaned up as they went. Upon finishing, we toured the areas involved and I was told what to expect as the project progressed. My family and I were quite impressed and we would recommend this company to anyone in need of this type of service!
            Read 10 More Customer Reviews

            Local BBB

            BBB Atlanta & NE Georgia

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

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