This Business Is Not BBB Accredited

Best Buy

Best Buy

(888) 237-8289

Best Buy

51 years in business
1201 Hammond Dr NE
Atlanta, GA 30346-1522
Additional Phone Numbers
  • (800) 884-3269
  • (678) 584-0521
  • (404) 841-3255
  • (404) 827-0137
  • (770) 638-2553
  • (678) 423-7991
  • (770) 982-5467
  • (770) 914-1124
  • (678) 817-0077
  • (770) 577-0930
  • (678) 339-1321
  • (404) 939-7660
  • (706) 354-8311
  • (706) 733-9155
  • (770) 469-9848
  • (770) 968-0884
  • (770) 381-9494
  • (770) 392-0454
  • (770) 859-9266
  • (770) 424-7868
  • (770) 614-0533
  • (678) 526-8199
  • (770) 570-5215
Additional Website Addresses
BBB File Opened: 10/01/1993
Business Started: 01/01/1966
Contact Information
  • Principal: Mr. Chris Sipprell, Customer Relations Manager
  • Mr. Brian W. Anderson, Precinct Chief
  • Mr. Brad Anderson, Vice-Chairman & C.E.O.
  • Mr. Allen Lenzmeier, President & C.O.O.
  • Mr. Robert C. Stephens, President
Business Category
  • Electronic Equipment & Supplies - Dealers
  • Business Forms & Systems
  • General Merchandise - Retail
  • Department Stores
  • Computers - Service & Repair
  • Electronic Equipment & Suppliers - Service & Repair
  • Electronics Research & Development
  • Product Sales - General

Products & Services
This company offers audio/video equipment, electronics, computers, software, appliances and other products.
Alternate Business Names
  • Geek Squad, Inc.
  • Geek Squad
  • Best Buy Atlanta Midtown
  • Best Buy Athns Ga
  • Best Buy #544
  • Best Buy Regional Office
  • Best Buy For Business
  • Best Buy's Geek Squad

NR

BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.

Based on BBB files, this business has a BBB Rating of No Rating. The reason is as follows:
La oficina ha recibido quejas de Best Buy, las quejas han sido respondidas y la mayoría de los clientes han sido satisfechos con la respuesta de la compañía. Las quejas han sido principalmente con respecto a mercancías defectuosas, la indisponibilidad de artículos anunciados, el fracaso de proporcionar las reparaciones dentro de un tiempo razonable y el servicio poco satisfactorio. Best Buy respondio las quejas de cliente indicando que las mercancías defectuosas se pueden cambiar o ser reparadas si el producto esta bajo garantía. Además, la compañía indica que ellos han hecho los ajustes a sus políticas de publicidad y de entrega y esperan tener todos los productos disponibles para el cliente, como anunciado. Las demoras de reparación han sido tomado en cuenta por la compañía, y ellos creen que las demoras de tiempo mejorarán con políticas y procedimientos nuevos. Best Buy ha sido cooperativo con la oficina de BBB.

Licensing information is provided in the BBB Business Profiles to inform the public about industries that may require professional licensing, bonding, or registration. Better Business Bureau encourages you to check with the appropriate agency to be certain any requirements are currently being met.
BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to substantiate their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.
BBB reports on known significant government actions involving the business's marketplace conduct.
BBB reports on a company that is out of business for three years from the date the company closes its doors or ceases to do business.
BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.
BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.
BBB reports when mail sent to the business was returned by the Postal Service.

Best Buy