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            Business ProfileHomElectrical.com

            Wholesale Electric Supplies
            BBB accredited business

            Contact Information

            1590 N Roberts Rd NW STE 110

            Kennesaw, GA 30144-3679

            Visit Website
            Email this Business
            (888) 616-3532

            Business hours

            9:00 AM - 7:00 PM
            Business Hours
            9:00 AM - 7:00 PM
            9:00 AM - 7:00 PM
            9:00 AM - 7:00 PM
            9:00 AM - 7:00 PM
            9:00 AM - 7:00 PM
            Closed
            Closed

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            Get a Quote

            Customer Reviews

            1/5

            Average of 10 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            8 complaints closed in last 3 years

            3 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessB+

            Accredited Since: 9/13/2013

            Years in Business: 14

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Overview

            We offer electrical supplies, LED lighting, or HVAC projects

            Products & Services

            Electrician, Electric Supplies , Wholesale Lighting Fixtures , Wholesale Electric Supplies , Janitorial Supplies

            Business Details

            Location of This Business
            1590 N Roberts Rd NW STE 110, Kennesaw, GA 30144-3679
            Email this Business
            BBB File Opened:
            7/3/2013
            Years in Business:
            14
            Business Started:
            6/8/2009
            Accredited Since:
            9/13/2013
            Type of Entity:
            Sole Proprietorship
            Hours of Operation

            Primary

            M:
            9:00 AM - 7:00 PM
            T:
            9:00 AM - 7:00 PM
            W:
            9:00 AM - 7:00 PM
            Th:
            9:00 AM - 7:00 PM
            F:
            9:00 AM - 7:00 PM
            Sa:
            Closed
            Su:
            Closed
            Business Management
            • Mr. David Lu, CEO
            • Ms. Helene Cano, Office Manager
            Contact Information

            Principal

            • Ms. Helene Cano, Office Manager

            Customer Contact

            • Ms. Helene Cano, Office Manager
            Additional Contact Information

            Email Addresses

            Read More Business Details and See Alerts

            Customer Complaints

            8 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            01/29/2024

            Complaint Type:
            Sales and Advertising Issues
            Status:
            Answered
            I ordered various lights from this business. They sent them to a different address than what was requested and never checked with me if they had a question on the location. They refused to take accountability for shipping to the wrong address nor find the package.
            Read More
            Read 7 More Complaints

            Customer Reviews

            10 Customer Reviews

            What do you think? Share your review.

            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            David C

            03/21/2024

            Placed an order on 2/6. When I ordered I was told it would ship 2/14, then I was told it would ship 3/4, then 3/11, then 3/20, and just got an email saying it will ship in two more months on 5/17. Completely ridiculous.

            HomElectrical.com Response

            03/25/2024

            I want to extend my sincerest apologies for the delay in fulfilling your recent order. It was never our intention to cause any inconvenience or lead you on regarding your order status.Please understand that our stock availability is subject to change at any time due to various factors, including supplier updates and unexpected demand fluctuations. Despite our efforts to keep you informed of any changes, we acknowledge that we fell short in providing timely updates regarding your order.As a valued customer who has placed multiple orders with us, I am truly sorry that we did not meet your expectations this time. Our commitment is to ensure your satisfaction, and I deeply regret that we were unable to uphold this standard on this occasion.I humbly ask for your understanding and forgiveness, and I hope you can ***** us another opportunity to serve you better in the future. Your trust and satisfaction are of the utmost importance to us, and we will do everything in our power to regain your confidence.
            Read 9 More Customer Reviews

            Local BBB

            BBB Atlanta & NE Georgia

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

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