Business ProfileforMarietta Power & Water

This company is the only Power Company that offers power in my community within Marietta. I have been in the area for three years. I just found out today that they had entered in my contact information incorrectly and I wasn't receiving calls or notification because of it. When I went to pay online, their payment systems wouldn't work properly. Their systems are very outdated. They have disconnected my services twice without a call or proper notice. Stiffing me out of almost $350 for a deposit. I am enrolled in paperless billing for the environment but was made aware when signing up that I would get a call if there were issues with my account. They do not make calls. The just disconnect Power like it isn't a life survival service.When I spoke with the first Customer Rep who happens to be an older white woman, she would not listen to my concerns and said take it up with my bank. She had a very bad attitude. She treated me like I was lying to her or didn't have the funds. I asked her to transfer me to someone else. She put me back in the phone system for 30 minutes. The next lady was nice and even found out that there was a discrepancy with my information. Whomever entered in my information when I signed up entered my phone number incorrectly therefore I was not getting calls.I tried to rectify the issue with the company, but they refuse to refund ***********.If you have issues with this company please report them as well. I feel like they may be racist or running shady business