Business ProfileforConyers Smiles Dentistry and Orthodontics

I have been going to this Dentist for years and customer service is horrible now. I would see *************************************** DDS. He was always nice but any dental work sent out to his lab would always have issues. Either they do not fit, they fall multiple times, are the wrong size,defective in appearance or quality. On top of that I deal with rude front desk clerks and managers. I paid for 2 bridges over $800 out of pocket a piece. I have had nothing but problems with them. The last one fell out for the fifth time, I called the office and told them and they said it shifted, come to find out it was never packed right in the first place. I told them I need a temp in my mouth so I could eat. I went there and they assigned some random assistant to put a temp in my mouth. They took some sort of impression and slapped a piece of material over my 3 missing teeth without securing it, it fell out again while I was waiting for an appointment for ****************** to fix this broken bridge. I went back to them they put the same type of temp on and would never return my calls for a follow up to repair the bridge that THEY HAD PUT IN MY MOUTH THAT FELL APART. I kept calling, they would not pick up the phone when I called they have caller ID. I had a credit on my account for $483.00 and I wanted my money back. I called from November 2022 to 1/10 2023 left a message with their answering service also, I still never received a call back. I called a human picked up I told her I want my money on 1/10/2023 and said I will be up there to get my money. I went up there walked to *************************** after being ignored for months asked for my money back , she acted like they were taking care of it, yet this was two months later. I now found out that I have a crown that Dr. **** put in my mouth July 2022 that has now cracked and he put this over a tooth that was decaying without taking care of the decay and now I have a cracked root. I am now going to loose this tooth because of his neglegence. I want refunded.