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Find a Location

Delta Community Credit Union has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Delta Community Credit Union

      3250 Riverwood Pkwy SE Atlanta, GA 30339-6419

      BBB Accredited Business
    • Delta Community Credit Union

      3250 Riverwood Pkwy Se # 100 Atlanta, GA 30339-6420

      BBB Accredited Business

    Business ProfileforDelta Community Credit Union

    Credit Union
    Multi Location Business
    BBB accredited business

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    84 complaints closed in last 3 years

    26 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 2/1/1992

    Years in Business: 84

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Delta Community Credit Union is a full service credit union.

    Products & Services

    Banking Services, Credit Cards, Loans, Retirement and Investment Services

    Business Details

    This is a multi-location business.

    Find a Location

    Delta Community Credit Union has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Delta Community Credit Union

        3250 Riverwood Pkwy SE Atlanta, GA 30339-6419

        BBB Accredited Business
      • Delta Community Credit Union

        3250 Riverwood Pkwy Se # 100 Atlanta, GA 30339-6420

        BBB Accredited Business
      Location of This Business
      3250 Riverwood Pkwy SE, Atlanta, GA 30339-6419
      BBB File Opened:
      2/1/1992
      Years in Business:
      84
      Business Started:
      3/1/1940
      Accredited Since:
      2/1/1992
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      Alternate Business Name
      • Delta Community Credit
      Hours of Operation

      Primary

      M:
      9:00 AM - 5:00 PM
      T:
      9:00 AM - 5:00 PM
      W:
      9:00 AM - 5:00 PM
      Th:
      9:00 AM - 5:00 PM
      F:
      9:00 AM - 5:00 PM
      Sa:
      Closed
      Su:
      Closed

      Service

      M:
      Open 24 Hours
      T:
      Open 24 Hours
      W:
      Open 24 Hours
      Th:
      Open 24 Hours
      F:
      Open 24 Hours
      Sa:
      Open 24 Hours
      Su:
      Open 24 Hours
      Business Management
      • Mr. Matthew Shepherd, COO
      • Ms. Kembirley Henderson, Vice President of Marketing
      Contact Information

      Principal

      • Ms. Kembirley Henderson, Vice President of Marketing

      Customer Contact

      • Mr. Matthew Shepherd, COO
      Additional Contact Information

      Phone Numbers

      Industry Tip

      BBB Tip: How to choose a new bank or credit union

      Customer Complaints

      84 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      04/11/2024

      Complaint Type:
      Service or Repair Issues
      Status:
      Resolved
      On April 5th I received a check for payment of a puppy someone was interested in. When I went to deposit the check I asked the teller how long it would take for the check to clear. They let me know it cleared so the funds were available in my account. I have attached some snips of the text messages Ive had with the party responsible of the check letting me know April 6th they werent able to pick up the puppy due to an accident and to return everything. On April 9th I received a message from the bank the check came back and was reversed. Ive been in contact with the bank since trying to report fraud. They all have let me know they arent liable and this is not considered fraud. I would like to dispute other wise. If I wouldve been told the check was hard cleared and that does not mean it meant it was cleared I wouldve waited and this mess wouldnt have happened. The bank is liable to get the funds back from fifth third banks customer who has all the money returned to them. Not me. Delta needs to work with the other bank to get all the money back since it was their mistake. Why would they clear a check without informing a customer that it does not mean its actually there. Makes no sense at all. I have exhausted all of the possible resources with the bank but getting no where. Each day that passes makes it harder for me. I have a 2 year old with autism, I dont work 40 hours since I need to take him to 3 different therapies every week. I dont understand why they arent willing to help out their Delta customer and hold the right person liable, they have all the information.
      Read More

      Customer Reviews

      0 Customer Reviews

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      How BBB Processes Complaints and Reviews

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      Local BBB

      BBB Atlanta & NE Georgia

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