This Business Is Not BBB Accredited

First Data Merchant Services

First Data Merchant Services

(800) 416-1075

First Data Merchant Services

28 years in business
Headquarters
5565 Glenridge Connector STE 2000
Atlanta, GA 30342-4739
Additional Phone Numbers
  • (877) 721-9886
  • (800) 999-5189
  • (770) 597-8555
  • (770) 857-0001
  • (800) 953-1693
  • (303) 967-8000
  • (800) 735-3362
  • (877) 257-2094
  • (877) 457-2615
  • (800) 598-1467
  • (866) 867-3249
  • (888) 913-0900
  • (800) 845-8683
  • (678) 889-4490
  • (678) 432-3500
  • (877) 810-9315
  • (301) 766-5200
  • (877) 315-3058
Additional Email Addresses
  • presidential.unit@fdc.com
BBB File Opened: 01/10/2006
Business Started: 01/01/1989
Business Incorporated: 04/07/1989 in DE
Type of Entity
Corporation
Business Management
  • Ms. Natasha Morris, Presidential Liaison, Operations Control Office
Contact Information
  • Mr. John Howard, Presidential Liaison, Operations Control Office
  • Ms. Barbara Lightfoot, Presidential Liaison, Operations Control Office
Business Category
  • Credit Cards & Plans - Equipment & Supplies
  • Financial Services
  • Bill Paying Service
  • Collection Agencies
  • Business Services - General
  • Credit Card Processing Service
  • Payment Processing Service

Additional Information
  • BBB has detected a pattern of complaints in our standard 36 month reporting period from consumers regarding the business practices of First Data Merchant Services. BBB has detected a pattern concerning billing issues, contract issues, and sales pr...
  • BBB has detected a pattern of complaints in our standard 36 month reporting period from consumers regarding the business practices of First Data Merchant Services. BBB has detected a pattern concerning billing issues, contract issues, and sales practice issues. Consumers have filed complaints regarding varying billing issues. Consumers allege they are charged hidden fees that were not disclosed in their initial contract. Others complain of continued billing once they have cancelled their service. Consumers also claim they have either never signed an agreement with First Data or the agreement they have signed did not disclose the 4-year obligation. BBB contacted the business concerning the pattern of complaints. On June 8, 2017 BBB met with First Data to discuss the steps they are taking to resolve the underlying cause of the pattern detected. First Data has provided the following statement: "First Data wants our customers to know that we value their business and welcome the opportunity to improve our client service experience."

Products & Services
This company offers E-commerce & payment processing.
Alternate Business Names
  • First Data Corporation
  • Concord EFS
  • First Data
  • First Data Merchant Services Corporation (FDMS)
  • First Data Technologies, Inc.
  • First Data Resources LLC,
  • TASQ Technology
  • Ignite Payments, LLC
  • Clover Network, Inc.
  • Clover MarketPlace, LLC
  • Integrated Payment Systems, Inc.
  • First Data Payment Services, LLC
  • Valuelink, LLC
  • Star Networks, Inc.
  • First Data Government Solutions, Inc.
  • Perka, Inc.
  • Money Network, LLC
  • FundsXpress Financial Network, Inc.
  • First Data Canada, Ltd.
  • First Data Solutions
  • First Data Card Services
  • Remitco, LLC
  • Money Network
  • First Data Northeast GA
  • Telecheck Merchant Services
  • First Data McDonough

First Data Merchant Services

THIS BUSINESS IS NOT BBB ACCREDITED

First Data Merchant Services

Customer Review Rating:

94%

Composite Score: