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Find a Location

Automation Direct.Com, Inc. has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforAutomation Direct.Com, Inc.

    Control Systems
    BBB accredited business

    At-a-glance

    Customer Reviews

    3/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    This business has 0 complaints

    BBB Rating & Accreditation

    Accredited Since: 5/4/2000

    Years in Business: 30

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    AutomationDirect is a non-traditional industrial controls company using the best ideas from the consumer world to serve the automation market.

    Products & Services

    Industrial Controls Retailer, Industrial Control Tools Retailer

    Business Details

    Location of This Business
    3505 Hutchinson Rd, Cumming, GA 30040
    BBB File Opened:
    5/4/2000
    Years in Business:
    30
    Business Started:
    1/1/1994
    Business Incorporated:
    3/26/1993
    Accredited Since:
    5/4/2000
    Type of Entity:
    Corporation
    Hours of Operation

    Primary

    M:
    9:00 AM - 6:00 PM
    T:
    9:00 AM - 6:00 PM
    W:
    9:00 AM - 6:00 PM
    Th:
    9:00 AM - 6:00 PM
    F:
    9:00 AM - 6:00 PM
    Sa:
    Closed
    Su:
    Closed
    Business Management
    • Mr. Thomas C. Hohmann, President
    • Ms. C.N. Lyle, Administrative Assistant
    • Customer Service
    Contact Information

    Principal

    • Mr. Thomas C. Hohmann, President

    Customer Contact

    • Mr. Thomas C. Hohmann, President
    Additional Contact Information

    Fax Numbers

    • (770) 889-7876
      Primary Fax

    Phone Numbers

    Email Addresses

    Customer Complaints

    0 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Customer Reviews

    1 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Kevin K

    3 stars

    07/27/2023

    I have had excellent experiences in the past with Automation Direct. Super fast shipping, reliable supplier for industrial industries.Unfortunately, I found their downfall, the support.I had a couple of questions about a drive and the tech support agent just told me everything that I found on my own in the Technical Specifications PDF.It might as well be AI.He wouldn't listen when I asked out-of-the-box questions, he was short and condescending.I actually would have preferred AI, because at least then it would have been polite.Don't reach out to support unless you're too lazy to look through the **** because clearly, they aren't qualified to do anything more than read off a piece of paper in front of them.Very disappointed, and I will have to consider alternate suppliers for my personal and professional automation needs.

    Local BBB

    BBB Atlanta & NE Georgia

    BBB Reports On

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