Business ProfileforFlooring International Distribution, Inc.

This complaint is against the ********, ** location and *** ***************. Upon choosing ******** the system reverts to this ******* location:I am filing this complaint after numerous calls that were left unanswered and voicemails unreturned, as well as reaching out to the **** *************** on LinkedIn. He asked me to provide details on his personal email and I did so. 3 times. I purchased new carpet when I moved into my home in May 2022. The franchisee was ******************* at the ******** location of floor coverings international. After a few months, however, the carpet on the stairs showed significant wear, which meant that the quality of the carpet I purchased, was not the quality that was promised.I spent over $8000 on brand new carpet, and now I am stuck with unsightly and poor quality carpet. The *** ignored my correspondences, that all included receipts of the transactions. All I want is the quality carpet that I was promised before ******************* went out of business! Im furious that this company sold me a poor quality product and Im stuck looking at it. I lost THOUSANDS of dollars and no one in this company cares.