Business ProfileforVendormate Inc.

In 2022 I was made to pay for a new subscription with GHX Vendormate because of a system update making me pay for a new full year of service when I had paid for a year less than 6 months prior and no refund or pro rated rate was offered. In total more than $500 was paid to GHX Vendormate for a total of 24 months of subscription and less than 10 months of accessible services were provided. The idea behind this business model is to allow hospitals to lean on a 3rd party to adhere to **************** standards that a hospital must credential contractors to identical standards as they do their own employees but Vendormate is not doing this. I am not a vendor, I am a double board certified contracted registered healthcare provider with my own National Provider Identifier. My Vendormate account was suspended when I uploaded my actual *****(the national board that credentials and accredits neurodiagnostic labs and clinicians) board registrations for the 5th time. These certificates are the standards for national credentialing that I have used with every hospital I have worked at for more than 10 years and were also accepted by Vendormate from every other clinician in my field but for some reason were not accepted in my case after the system upgrade(these same credentials were accepted on my account from 2018-2022). Vendormate has provided no solution or attempt to remedy this situation even though I have spent many hours to resolve this problem. Vendormate has not provided the service they were hired to provide to me and certainly not to the hospitals that use this third party service. They are also not **************** compliant with credentialing and no real information on the security protocols used with protected Healthcare information provided by their clients is provided by the company. HIPPA protected PHI is uploaded on unsecure connections and contact is through non-encrypted email. Vendormate has made it so I either have to work without credentialing or deny care