Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Newell Brands, Inc. has 92 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Newell Brands, Inc.

      6655 Peachtree Dunwoody Rd Atlanta, GA 30328-1606

      BBB Accredited Business
    • Newell Brands, Inc.

      5215 Westgate Dr SW Ste C Atlanta, GA 30336-2434

      BBB Accredited Business
    • Newell Brands, Inc.

      5909 Peachtree Dunwoody R Atlanta, GA 30328-8102

      BBB Accredited Business
    • Newell Brands, Inc.

      4475 S Fulton Pkwy Atlanta, GA 30349-2603

      BBB Accredited Business
    • Newell Brands, Inc.

      3 Glenlake Pkwy Fl 9 Atlanta, GA 30328-3584

      BBB Accredited Business

    Business ProfileforNewell Brands, Inc.

    Commercial Products Wholesale and Distributor
    HeadquartersMulti Location Business
    BBB accredited business
    The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

    At-a-glance

    Customer Reviews

    1.29/5stars

    Average of 56 Customer Reviews

    Customer Complaints

    280 complaints closed in last 3 years

    44 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 12/26/2008

    Years in Business: 122

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Newell Brands’ beloved, planet friendly brands enhance and brighten consumers lives at home and outside by creating moments of joy, building confidence and providing peace of mind.

    Business Details

    This is a multi-location business.

    Find a Location

    Newell Brands, Inc. has 92 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Newell Brands, Inc.

        6655 Peachtree Dunwoody Rd Atlanta, GA 30328-1606

        BBB Accredited Business
      • Newell Brands, Inc.

        5215 Westgate Dr SW Ste C Atlanta, GA 30336-2434

        BBB Accredited Business
      • Newell Brands, Inc.

        5909 Peachtree Dunwoody R Atlanta, GA 30328-8102

        BBB Accredited Business
      • Newell Brands, Inc.

        4475 S Fulton Pkwy Atlanta, GA 30349-2603

        BBB Accredited Business
      • Newell Brands, Inc.

        3 Glenlake Pkwy Fl 9 Atlanta, GA 30328-3584

        BBB Accredited Business
      Headquarters
      6655 Peachtree Dunwoody Rd, Atlanta, GA 30328-1606
      BBB File Opened:
      4/18/2007
      Years in Business:
      122
      Business Started:
      1/1/1902
      Business Started Locally:
      3/31/2003
      Business Incorporated:
      3/31/2003
      Accredited Since:
      12/26/2008
      Type of Entity:
      Corporation
      Alternate Business Name
      • Rubbermaid
      • Mirro, Inc.
      • Graco
      • Bubba Brands, Inc.
      • Ignite USA LLC
      • Marmot
      • Calphalon Corporation
      • Dymo
      • Baby Jogger, LLC
      • Nuk
      • Aprica
      • Tigex
      • Coleman
      • AeroBed
      • Stearns, Inc
      • Campingaz
      • Contigo
      • ExOfficio
      • Chesapeake Bay Candles
      • WoodWick
      • Yankee Candle
      • Elmer's
      • Mr. Sketch
      • Paper Mate
      • Krazy Glue
      • Parker
      • Prismacolor
      • Reynolds
      • Rotring
      • Sharpie
      • Waterman
      • X-ACTO
      • Crock Pot
      • Mr. Coffee
      • Oster
      • Sunbeam
      • Ice Mountain
      • Oster Professional
      • Oster Pet
      • Health-O-Meter
      • Borg
      • Bonaire
      • Holmes
      • Ball Fresh Preserving
      • Foodsaver
      • Sistema
      • BerNARdin
      • Rubbermaid Commercial
      • Quickie
      • Spontex
      • BRK
      • First Alert
      • Onelink
      Hours of Operation

      Primary

      M:
      6:00 AM - 10:00 PM
      T:
      6:00 AM - 10:00 PM
      W:
      6:00 AM - 10:00 PM
      Th:
      6:00 AM - 10:00 PM
      F:
      6:00 AM - 10:00 PM
      Sa:
      6:00 AM - 10:00 PM
      Su:
      6:00 AM - 10:00 PM
      Business Management
      • Ms. Heather Cooper, Director, Consumer Service
      • Executive Care Team
      • Mr. Ravi Saligram, President/CEO
      Contact Information

      Principal

      • Ms. Heather Cooper, Director, Consumer Service
      • Executive Care Team
      • Mr. Ravi Saligram, President/CEO

      Customer Contact

      • Ms. Heather Cooper, Director, Consumer Service
      Additional Contact Information

      Fax Numbers

      • (770) 677-8000
        Other Fax

      Phone Numbers

      Email Addresses

      Customer Complaints

      284 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      06/15/2023

      Complaint Type:
      Product Issues
      Status:
      Answered
      This water trough had a better warranty in 2021 . The website has been changed . Now they only warranty after 2023 purchases. The 100 gallon water tank has cracked.
      Read More

      Customer Reviews

      56 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Tara M

      1 star

      02/21/2024

      Last purchase was 2022, saw their awesome sale and thought ok, I'll give them another chance, kind of like an abusive partner, they did it again. Canceled the only part of the order I actually wanted. I put in a request to cancel, was told I would get a confirmation email for the cancellation, and instead they shipped me items I do not want, and then they want me to go out of MY way to correct THEIR error. This is why their stores are closing and people buy Bath and Body Works and Kringle instead. They used to be great, now I'll never buy from them again. You cannot even get a CS rep that understands/speaks any sort of fluent English, for US based CS.

      Newell Brands, Inc. Response

      02/26/2024

      Thank you for taking the time to share your review. We sincerely apologize for the recent experience you encountered and any disappointment it may have caused. We can confirm that a member of our team has reached out to you, and the issue has been addressed. Should you have any additional questions or concerns, please do not hesitate to follow up using the open internal case. Thank you for reaching out.

      Local BBB

      BBB Atlanta & NE Georgia

      BBB Reports On

      BBB reports on known marketplace practices.

      BBB Business Profiles may not be reproduced for sales or promotional purposes.

      BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

      When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

      BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

      As a matter of policy, BBB does not endorse any product, service or business.