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          Find a Location

          Confection Perfection has 2 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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            • Confection Perfection

              57 Larrimore Ln Acworth, GA 30101

            • Confection Perfection

              279 Roswell Street, Marietta, GA 30060

            Business ProfileforConfection Perfection

            Candy
            Multi Location Business

            At-a-glance

            Customer Reviews

            This business has 0 reviews

            Customer Complaints

            1 complaints closed in last 3 years

            0 complaints closed in last 12 months

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Business Details

            This is a multi-location business.

            Find a Location

            Confection Perfection has 2 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Country
              Please enter a valid location.
              • Confection Perfection

                57 Larrimore Ln Acworth, GA 30101

              • Confection Perfection

                279 Roswell Street, Marietta, GA 30060

              BBB File Opened:
              9/23/2008
              Business Management
              • Ms. Jennifer Punch, President
              Contact Information

              Principal

              • Ms. Jennifer Punch, President

              Customer Contact

              • Ms. Jennifer Punch, President

              Customer Complaints

              1 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              06/28/2022

              Complaint Type:
              Problems with Product/Service
              Status:
              Unanswered
              I was engaged and 35 days before the wedding it was cancelled and I informed them right away. They refused to issue any refund so we said fine, well take the cake anyway and we had it delivered to our house.As a matter of contract, they broke faith. The sizes of the cakes were wrong! The anniversary cake was missing! (After the fact they tried to change what the contract said the anniversary cake would be like) The workmanship was horrible and embarrassing! (A new employee made my cake and sent it out with a collapsed layer hidden with extra frosting) They refused to deliver the replacement for the anniversary cake, even though delivery was specified in the contract. To make me whole, I asked for $200 for missing cake (6-5, ****), missing anniversary cake (same flavors as bottom tier), and horrible workmanship. ( I have photos)My mother has been a serve-Safe manager, and knows food that has been served will not be returned to provider. At first they insisted on returning the cake, for a pitiful refund of $75. Their new employee knew this was cake imperfections yet sent out anyway. I am glad this wasnt served to our wedding guests. They should be ashamed. In later negotiations they tried to pressure me into signing a contract I was not comfortable with in order to get an agreed upon refund of $200 for the change of cake that was delivered and the poor workmanship. I wouldnt sign it because it included an NDA. I work in law and am willing to fight this. This business doesnt deserve awards from The Knot if they treat brides and people who had to cancel weddings with no sensitivity or kindness and provide IM-perfection in their confection. Im not giving up my first amendment right to tell people about this poor experience and get my compensation. A violation of contract is a serious legal matter they dont seem to recognize and they have not been sensitive to my issue in any way.

              Customer Reviews

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