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Find a Location

Wheel Wizard Wheel Repair has 1 locations, listed below.

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    Customer ReviewsforWheel Wizard Wheel Repair

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    3 Customer Reviews

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    • Review from Jarvis J

      1 star

      08/14/2023

      Poor color match but I can't keep taking my car back to these guys to correct, will find another place to match the color, my rim are silver and the color they useed is light grey matte.......not even close once I got home and reviewed next morning in some decent lighting

      Wheel Wizard Wheel Repair Response

      12/06/2023

      Your wheel color is standard Audi silver. Newly refinished wheels will be different than older ones. All four wheels have to be done at the same time to have the same match.
    • Review from Brandon M

      1 star

      10/21/2022

      Man, where do I even start!! I had a bad feeling when I first entered the shop. When I talked to the owner, ******, his demeanor was not pleasant at all.I dropped my vehicle off on 10/20 to have a crack in my rim repaired. He quoted me ****** and told me that it would be ready after 4:00 PM. When I got to the shop after 4, I requested to see wheel and tire before I paid for anything. Right off the bat, he became defensive and told me that it was standard process to let customers see the work before they paid for it, which is ludicrous. I know I wouldn't have been able to see the crack repair, since it was on the inside, but I wanted to make sure that my wheel had not been damaged. Upon inspecting my wheel, I found a ton of scratches on my wheel and I pointed it out to him. He again, became defensive and volatile. I asked him who was the technician that worked on my wheel and wasn't able to get a straight answer. So when I went to the office, I expressed to ****** how my wheel was damaged and the first thing out of his mouth was, "you aren't getting a discount". I was immediately caught off guard because 1) I didn't ask for a discount-I just wanted to point out my scratches and try to possibly get it corrected and 2) he seemed like he was already waiting to give me that response. He just had a nasty disposition and attitude and was talking to me as if my complaint was invalid. I also told him that I have before and after pictures of my wheel too. I told him not to speak to me the way he was speaking and that I was going to file a complaint with BBB and he immediately starting cursing at me. Told me not to tell him what to do in his own shop, etc., etc. I told him that I would just call the police since he was lashing out and he told me to get the **** out and wait until the police showed up to get my car.I would definitely not recommend this place to anyone. His customer service is well below satisfactory.
    • Review from Adrienne S

      1 star

      06/28/2021

      STAY AS FAR AWAY AS POSSIBLE. Khalid ******** can't do his job. He tells you one price and you drive hours to get to his shop and he now says the price is $200 more than the agreed amount and I have his word in writing. DO NOT USE. WOULD GIVE 0 STARS IF I COULD.

      Wheel Wizard Wheel Repair Response

      06/29/2021

      Estimates are given in good faith and based on information provided. Final prices are determined during drop off. Our prices are competitive and final cost, in most cases, is the same as the estimates unless information given is incomplete OR inconsistent with the actual damage. Pictures are encouraged to help us the accuracy of our estimates and we have dedicated email & messaging line for that purpose.
      You can call our office should you require additional information.

      Customer Response

      06/30/2021

      Yes, pictures were sent with all details clearly stated in an email. You gave a price of $250 via email and email was shown to you that that was the estimate given. Then after driving over 2 hours to have the work done you say the price is now over $500. The email was pulled up and all information on the wheel was included properly and you still did not honor the price.
      We will not be letting this one go.

      Wheel Wizard Wheel Repair Response

      06/30/2021

      Our policy is to provide estimates (in good faith) and NOT final price. In the email we provided you, it states your ESTIMATED cost and not your final cost. You can call our office, should you require additional information.

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