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          Alloy Wheel Repair has 1 locations, listed below.

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            Business ProfileforAlloy Wheel Repair

            Auto Services

            At-a-glance

            Customer Reviews

            This business has 0 reviews

            Customer Complaints

            1 complaints closed in last 3 years

            0 complaints closed in last 12 months

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Business Details

            BBB File Opened:
            2/11/2015
            Business Management
            • Philip Mullican, Owner
            Contact Information

            Principal

            • Philip Mullican, Owner

            Customer Contact

            • Philip Mullican, Owner
            Additional Contact Information

            Fax Numbers

            • (404) 296-9690
              Primary Fax

            Phone Numbers

            Customer Complaints

            1 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            03/04/2022

            Complaint Type:
            Problems with Product/Service
            Status:
            Unanswered
            I took my car to this company for a rim repair, I had 3 perfectly great rims and one rim where I hit a curb on my front drivers side and it was cracked. I was told they cant repair it but that they could get me a new rim for $725 and I should leave my car until it arrived 2 days later. I left my car and went to pick it up after the replacement was done. I arrived and noticed my passenger side rims looked a little different particularly the front rim, it was scratched and peeling like it was swapped out with a damaged rim. I check the front drivers side and that rim appeared to be in great condition. This shopped swapped my passenger front rim with a visibly very damaged rim and told me I brought it in that way when I complained. I explained I would have noticed that. I then took a look at all my rims and it appears now I only have one good rim, which is the rim they were supposed to replace and the rest of my rims appeared swapped out. They tried to convince me thats how it was brought in, absolutely not, they said they could show me video that only one rim was touched but had no video of every car but mine being repaired. I asked for The general manager and ******************* said he wasnt taking any responsibility but he would refinish the damaged rim that wasnt mine. I want my money back and for them to give me my rims back they swapped for some old rims.this is an unfair abs unethical practice and Im a women to make it even worst they tried to make me believe I bought the car that way and that I didnt noticed the rim was peeling before I took it to them, and then blamed the tow truck driver, I left my car there and came back to completely different rims. I pointed out that my rims had a clear protection.coat on all 4 rims. The rims I came back to dont.I asked for the new rim they were supposed to replace to have the same coat. they promised me a perfectly unflawed rim.They have no moral compass and this is unethical. I have video of my actual rims if needed.

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