1 Customer Reviews
- Date
- Highest Rating
- Lowest Rating
Review from James Y
1 star07/05/2022
This place is trash they take advantage of people by taking their down payments and they don't even apply it to the cost of the car they take the money for themselves saying it's for the bank when there is no bank. Then refuse to fix the car if there is something wrong saying they will add the cost to fix it onto the loan. They lie and won't even put it in writing saying they will keep their word. please be aware of them because the money you spend here you can go get a brand new car with bad credit. If I could give this place no stars I definitely would. They will even argue with you and act like you don't know what you're talking about. Don't buy a car here go someplace else these people need to be shut down for what they are doing.
Roswell Auto Import, Inc. Response
07/07/2022
we are very sorry for your bad experience .we are here to help you understand the contract that you signed .but non of the statement you made is correct ,you have your **** of sale and also your finance contract, all the numbers are correct and signed by you.since you bought this car you only made one payment since may of 2022 , and some how you want to get your money back ? and also we got notified that you have an total loss accident claim on this vehicle. that you just purchased and we never got notified by you. so we don't see any logic by your review .we still here everyday monday-saturday if you have any question we be glad to answer it for you .
Customer Review Rating
Average of 1 Customer Reviews
Customer Reviews are not used in the calculation of BBB Rating
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business.