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Find a Location

Roswell Auto Import, Inc. has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforRoswell Auto Import, Inc.

    Used Car Dealers
    Multi Location Business
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 11/4/2016

    Years in Business: 29

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Let Roswell Auto Imports offers pre-owned vehicle sales.

    Products & Services

    Used Cars

    Business Details

    This is a multi-location business.

    Find a Location

    Roswell Auto Import, Inc. has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      Location of This Business
      350 Maxham Rd, Austell, GA 30168-8316
      BBB File Opened:
      1/18/2005
      Years in Business:
      29
      Business Started:
      2/1/1995
      Business Incorporated:
      2/1/1995
      Accredited Since:
      11/4/2016
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      Type of Entity:
      Corporation
      Hours of Operation

      Primary

      M:
      10:00 AM - 7:00 PM
      T:
      10:00 AM - 7:00 PM
      W:
      10:00 AM - 7:00 PM
      Th:
      10:00 AM - 7:00 PM
      F:
      10:00 AM - 7:00 PM
      Sa:
      10:00 AM - 7:00 PM
      Su:
      Closed
      Business Management
      • Mr. Ramin Roohi, Owner
      Contact Information

      Principal

      • Mr. Ramin Roohi, Owner

      Customer Contact

      • Mr. Ramin Roohi, Owner
      Additional Contact Information

      Fax Numbers

      • (770) 234-4200
        Primary Fax

      Phone Numbers

      Email Addresses

      Industry Tip

      BBB Tip: Buying a used car

      Customer Complaints

      1 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      10/12/2022

      Complaint Type:
      Service or Repair Issues
      Status:
      Resolved
      I purchased a vehicle for Roswell Auto Imports on 09/03/2022 the check engine was already on when I purchased it but the salesman insured me that it would go off that the car has been sitting for a while and that also if it didnt he would have their personal mechanic to fix it no problem to be safe I took pictures and emailed the dealership which I still have the check engine never went off so I had an diagnostic done on it September 24 I told the dealership what was going on and they had me take it a mechanic and all he did was make the sensors go off and of course they came back on and I again told the dealership they then sent me to another mechanic on 10/03/2022 which its still in the shop as of now I went to the shop and the mechanic told me it needs a new engine and that he told the dealership already I didnt receive the notice so I contacted the dealership and they said they havent spoke to the mechanic yet which was a lie I had to miss a week of work that weekend I showed up at the dealership and explained the situation saying that I wanted to speak with the owner they refused to give me any information saying I had to wait til he was back from vacation and to come back on Tuesday 10/11/2022 I returned the owner was not there the salesman cursed at me telling me Im not getting any money back and that I have to help pay for the new engine and that he wasnt giving me the owner information once again the salesman also said the check engine light was not on but I have the emails to prove it and also the information of the last buyers of the vehicle and he contracts he told me that he purchased the same vehicle in February and in 30 days it messed up and they refused to fix it they took $3000 dollars of his money and sold the vehicle to me which Ive paid the total amount of $3815 Ive been without the vehicle going on two weeks now
      Read More

      Customer Reviews

      1 Customer Reviews

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      Start a Review

      Most Recent Customer Review

      James Y

      1 star

      07/05/2022

      This place is trash they take advantage of people by taking their down payments and they don't even apply it to the cost of the car they take the money for themselves saying it's for the bank when there is no bank. Then refuse to fix the car if there is something wrong saying they will add the cost to fix it onto the loan. They lie and won't even put it in writing saying they will keep their word. please be aware of them because the money you spend here you can go get a brand new car with bad credit. If I could give this place no stars I definitely would. They will even argue with you and act like you don't know what you're talking about. Don't buy a car here go someplace else these people need to be shut down for what they are doing.

      Roswell Auto Import, Inc. Response

      07/07/2022

      we are very sorry for your bad experience .we are here to help you understand the contract that you signed .but non of the statement you made is correct ,you have your **** of sale and also your finance contract, all the numbers are correct and signed by you.since you bought this car you only made one payment since may of 2022 , and some how you want to get your money back ? and also we got notified that you have an total loss accident claim on this vehicle. that you just purchased and we never got notified by you. so we don't see any logic by your review .we still here everyday monday-saturday if you have any question we be glad to answer it for you .

      Local BBB

      BBB Atlanta & NE Georgia

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