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Find a Location

ALM Marietta has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • ALM Marietta

      1071 Cobb Pkwy S Marietta, GA 30060

      BBB Accredited Business
    • ALM Marietta

      687 Cobb Pkwy S Marietta, GA 30060-9268

      BBB Accredited Business

    Business ProfileforALM Marietta

    Used Car Dealers
    Multi Location Business
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 18 Customer Reviews

    Customer Complaints

    37 complaints closed in last 3 years

    11 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 12/6/2013

    Years in Business: 11

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Overview

    ALM Marietta is a full service vehicle dealership.

    Products & Services

    New Vehicle Sales, Used Vehicle Sales, Vehicle Maintenance and Repair

    Business Details

    This is a multi-location business.

    Find a Location

    ALM Marietta has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • ALM Marietta

        1071 Cobb Pkwy S Marietta, GA 30060

        BBB Accredited Business
      • ALM Marietta

        687 Cobb Pkwy S Marietta, GA 30060-9268

        BBB Accredited Business
      Location of This Business
      1071 Cobb Pkwy S, Marietta, GA 30060
      BBB File Opened:
      4/1/2013
      Years in Business:
      11
      Business Started:
      11/7/2012
      Accredited Since:
      12/6/2013
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      Type of Entity:
      Sole Proprietorship
      Alternate Business Name
      • Marietta Luxury Motors
      Hours of Operation

      Primary

      M:
      9:00 AM - 8:00 PM
      T:
      9:00 AM - 8:00 PM
      W:
      9:00 AM - 8:00 PM
      Th:
      9:00 AM - 8:00 PM
      F:
      9:00 AM - 8:00 PM
      Sa:
      9:00 AM - 8:00 PM
      Su:
      12:00 PM - 6:00 PM
      Business Management
      • Mr. Cade Ekes
      Contact Information

      Principal

      • Mr. Cade Ekes

      Customer Contact

      • Mr. Cade Ekes
      Additional Contact Information

      Phone Numbers

      Industry Tip

      BBB Tip: Buying a used car

      Customer Complaints

      37 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      04/02/2024

      Complaint Type:
      Service or Repair Issues
      Status:
      Answered
      I wouldnt recommend my worst enemy to this business. They are scammers. They changed my APR. from 8.2 to 18.2. I seen 8.2 APR On the paper I signed but somehow it changed to 18.2. Plus I took the vehicle back for the complimentary service and these ppl didnt want to service the vehicle when clearly the lady that sold me the car said I have a couple free oil change services I will also receive. They promised me that I could bring the car back in and get dents pulled out that was there when I purchased the car. I took the car back within a month and spoke with a manager and he said I would need to pay another down payment for a different vehicle, but insured me that I made a great choice and that this wasnt a scam. I believed him and thought at least I have a warranty if anything happens. I wish I never stopped here. Please take your money somewhere else! They said I had to purchase this warranty with the vehicle that costed almost $5k. The vehicle came with ****** miles and when I purchased the warranty I was told that the warranty was separate from the factory warranty that automatically came with the vehicle. The battery went dead a month after I purchased the car. I needed two new front tires and brakes for front and back within the first month as well.I took the warranty to the dealership to get serviced because of the Drivetrain malfunctioning light came on 2 months after purchase. They denied my claim and stated I went over the miles. Im at ***** in total miles. ** basically I paid $5,000 for a ****** mile warranty. They really scammed me good with this one. How can these ppl sale someone a car for ****** and there is nothing I can do. I feel dumb. I wouldnt of never made this deal if these ppl was honest people . I believe they did me this way because Im a black man. I didnt even drive the vehicle ****** miles yet. Im not gonna give up. It has to be something I can do to get out this bad deal.
      Read More

      Customer Reviews

      18 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Jonathan G

      1 star

      01/12/2024

      On July 9th 2023 I purchased a 2020 **** Fusion. The sales **** *** told me the vehicle was covered under the motortrend warranty, as it was a motortrend certified vehicle. Approximately 4 months after purchasing the vehicle died in the middle of the road. Ultimately, the vehicle required a Power Control and Body Control Module replacement, as well as a tow to the **** dealership to get it fixed. ALM did provide a check for $200 towards this repair.During this time I was informed ALM canceled my warranty because I didn't pay for it; however, I have the signed document showing that it should have been included. I was not informed of this cancellation in writing at any point. This was brought to my attention when the **** dealership called ********* to see if the repair was covered.I would not recommend anyone purchase a vehicle from this organization.

      Local BBB

      BBB Atlanta & NE Georgia

      BBB Reports On

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